PatientConnections (PCs) is an agile, smart and convenient web-based solution that integrates a Feedback System, Google Review, Patient Education & Social Media Marketing to grow your business and build strong customer relationships.
An articulate feedback questionnaire giving insight and understanding on patient experiences and issues. Patients have the facility to share their details or remain anonymous. Our software has inbuilt intelligent checks which detect happy patients and automatically direct them to a page to leave testimonials, which once moderated can easily be shipped to your website.
Increase customer retention by communicating with patients throughout the year. Provide educational articles to them based on treatment schedules showcasing your personalized care and attention. Increase loyalty automatically!
Help your patients in achieving optimal oral and dental health; information about any products you recommend in your consultations can be sent to them with a link to reserve at practice or buy directly from Amazon.
e-Complaint system allows your patients to quickly and simply register a complaint with you. You get immediate alerts, with the facility to respond to the patient’s messages
PatientConnections has a very powerful yet easy to understand reporting module. It gives you the performance of the practice with a quick glance. Reports can be pulled on demand with different date range.
Use Actions Management Centre (AMC) to bring in the feedbacks or e-complaints, assign tasks and responsibilities to team members, set priority of the actions, create deadlines and reminders; and respond to the patients about how you are taking actions, all in one place
Attach your offers or promote a new service link to go with the feedback emails to your existing patients. Capitalise the potential of cross selling using the PatientConnections .Patients can share your offers on their social media such as Facebook, Twitter, Blogs etc. enabling your offers to go viral, all without any extra effort.
PatientConnection has a very powerful tool for Live Reviews for practice website called Auto Blogger/Live Testimonials. 150+ Practices are using it on their website
PatientConnection has a very powerful Google Reviews module. 70% of New Patients use them.
Google Reviews are the most influential online resource for attracting new Patients. Managing your online reputation is a key element of your dental practice.
More Visibility – More Profit
+Get more local visibility in Google
+Set yourself apart from your competitors
+Impress patients and get more profits