Solutions

Why PatientConnections?

PatientConnections is an agile, smart and convenient web-based solution that integrates for dental practices a Feedback System, Friends and Family Test (FFT), Social Media Marketing and Patient Education to grow their businesses and build strong customer relationships.

Some of the Digital solutions PatientConnections can help deliver.

Automated Patient Feedback

Care Quality Commission (CQC) requires all the healthcare providers including dental practices to “seek and act on feedback from relevant persons and other persons on the services provided in the carrying on of the regulated activity”. PatientConnection is an agile, smart and convenient web-based solution to implement the feedback requirement of Care Quality Commission, which enables dental practices to receive automated feedback from their patients. The results are collated with graphs, which can be used to build loyalty and perfect customer engagement.

Friends and Family Test

From April 2015 it will be compulsory for all the NHS funded services including dental practices to conduct the Friends and Family Test (FFT). Healthcare providers across England are preparing for this requirement and PatientConnections Online Feedback System is the solution for your practice. FFT is a feedback tool that offers patients the chance to feedback on the treatment and care they have received. We have taken an initiative to implement this requirement for dental practices by providing a robust, efficient and automated Friends and Family Test solution.

Social Media Marketing

We are living in the age of social media and businesses must adapt or disappear. PatientConnection has a very powerful Google Reviews feature. Google Reviews are the single most influential online resource for attracting new Patients. Managing your online reputation should be a key element of your dental practice marketing plan. Over 70% of new patients use Google reviews. By implementing this powerful feature, you can get more local visibility in Google search results; you can stand out among your competitors; impress your patients and naturally gain more credibility and profits.

Education and Promotions

PatientConnections provides a powerful tool that enables the dentists to send patients relevant educational articles before & after their appointments. This feature can be used to explain complex procedures to patients in advance and thus helps build a great relationship between the practice and patients. PatientConnections also provides a platform to promote your services and publicise your discounts and vouchers. The feature has built-in capabilities to ensure that patients are made aware of your new promotions and discounts in time, attracting new patients while building loyalty with existing ones.

PatientConnections Plugins

Automated Feedbacks
Google Reviews
Facebook Reviews
NHS Choices Reviews
Design your documents
Custom Email Templates

PatientConnections Integrations

Digitize your papers forms to the next level with our ever-growing and constantly improving the collection of form integrations with your DPMS.

Carestream R4+

CS R4+ provides an ideal combination of power and simplicity, helping you deliver the perfect service in a way that works for you, your practice and your patients. Supporting your business success, promoting staff and patient satisfaction

iSmile Dental Software

Manage your patients efficiently, accurately and smartly with iSmile Dental Software. The dental software is used by individual practices and corporate groups alike, to help simplify management processes.

DentSys Dental Software

We have been providing dental practice management software to all types of practices for over 25 years. Our flagship product Edge allows for the full management of a dental practice.

Pearl Dental Software

Pearl Dental Software is designed to be flexible to use while ensuring compliance with all NHS rules for Dental practice. It delivers all the functions and support needed by independent dental practices and small-medium chains of dental surgeries.

Dentally Dental Software

Dental practice management software that’s easy to use. We’ve designed Dentally in collaboration with dentists across the UK to create a hassle-free experience that will allow you to work from anywhere, streamline your practice and free up valuable time.

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