Friday, 22 April 2022
As always, Sarah and her assistants (whoever is there at the time) are gold. I love the professionalism, the warmth and the level of care and attention to detail that I receive. Sarah always looks for my best interest when providing a treatment with a long term view. I can always trust her judgement when it comes to make the decision, because her advice is sound. Also, I love the fact that Sarah remembers me, even the little detail from our conversations. She is always prepared for the privileged interaction I have with her. And even when she is not at her best, Sarah has the maturity of a great leader to rise above the situation, so she can make sure to deliver at the highest level. All the girls at the surgery are all empathetic, open, warm and customer focused, which makes each appointment from the call or passage at the reception to the dentist office, and that is delightful. At last, I appreciate the flexibility that is offered for the service because the relationship is based on mutual trust and our common interest.
Mr A A -
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