I have seen the hygienist, Kelly, today who was very pleasant from the first moment. She was full of advice and my teeth have never felt so clean and smooth. A great experience. Thank you.

Lovely staff, excellent dentists of whom are the best I’ve ever seen. All staff are kind, caring and ultimately provide the perfect dental service.

Because I like my dentist a lot and he is very careful. Also the reception desk are friendly and helpful. Good quality care.

1. The dentists are friendly, approachable and most importantly sensible and focused on the best for the patient and not charging the most 2. Hygienist are non judgemental about flossing! 3. Premises are clean and fresh

Nice welcoming area. Friendly doctor who actually picked me up from the front desk and overall nice atmosphere apart the competent staff and surgeons.

Provides peace of mind by reminding me every 6 months to get checked up; trust the dentist is not doing unnecessary work

I feel dentists and hygienists are well qualified and are clear about their reasons for everything. I feel in complete control and in the best hands and - to boot - everyone is so friendly.

I always receive excellent and friendly service that I trust and that is so important. I always recommend Malmin to everyone I know for that reason.

I get the impression everyone at the practice knows what is going on and records are accurate and up to date. Treatment always faultless

Sarah always makes sure I am comfortable and she explains everything which really helps me relax, she is the best dentist I have been to, really brilliant service, and I come a lot!

An extremely good practice. Dr Hassas was amazing and really put my nerves at ease. So happy I have found a dentist I really trust!

I like the practice, the reception is nice and also professional. I am also very happy with the hygiene experience and that you use the water jet with the clean which makes it that much better.

The surgery looks very clean/professional & I found all the staff really friendly. They made me feel really comfortable & managed to fit me in despite it being short notice. Would 100% recommend to others.

Everyone is so helpful and nice and I don't feel like I'm being ripped off and charged for every little thing, which has happened in other companies.

Staff are pleasant and Ben in particular is really personable and professional. He takes the time to know you and explain things to you.

The staff are always friendly and the dentist is personable and makes you feel at ease (as the dentist can often be a nervous experience!)

Service has always been very good and professional. It's not the cheapest option so I would be extremely likely to recommend, but based on location and service I would recommend.

I am an extremely nervous dental patient and have found everything about my experience so far to be professional, helpful and friendly. The reception staff are very helpful, and the dentist I saw this morning explained everything clearly and did not pressure me into any treatments whatsoever. I would have no hesitation recommending this practice to anyone, particularly those like me, who find attending the dentist a little daunting!

Everything was easy and straightforward. Dr. Benjamin Saidel was very nice and fixed my issue precisely without trying to do more just to charge me more. Everything went smoothly.

Amanda was great; mixed being super friendly and putting me at ease with giving solid advice re best practice. I'll totally schedule with her for my next hygienist visit.

No hesitation. In fact recommended you to a colleague today. Your practice is professional , friendly and nearby. For what could be an unpleasant experience, it is the polar opposite. My train was running late and your team were helpful and considerate about it.

Friendly professional service. Everything was explained well. Price little steep for me but I understand being in London

The practice is very clean, the staff is nice, and my exam was done quickly. The dentist was very helpful and was in a great mood.

knowledgeable and friendly staff who provide excellent service in a very timely manner, I have previously recommended the practice to my son and wife.

I was very anxious after a broken tooth and the receptionist and dentist were both very helpful and patient with my questions and concerns.

The team is always friendly and welcoming,practitioners are competent and not pushy. It feels like you are in good hands and well taken care of.

Hygenist visit very good. Dental visit had to cancel as waited whilst emergency patient was seen and ran out of time. Poor communication of this event.

Extremely impressed with the dentist I saw. Very thorough and professional whilst friendly and not at all condescending.

I always find that I am provided with an excellent service and great advice for my dental care whenever I come to this dental practice.

the dentists and the hygiengists that have worked on my teeth have all had a wonderful professional but warm manner and I have always felt safe and comfortable in their hands

Excellent dental care from Dr Hafner, easy to book, came here because highly recommended by my daughter. Location is not ideal for me to get to but is worth it

Always friendly and fast service I'm on plan so it's great to be reminded to look after the gnashers. I would never get around to it otherwise.

Staff is incredibly friendly and helpful. That’s quite important when going in for any kind of mouth procedures. The space is bright and clean. This puts me at ease that the equipment will also be clean. The dentists are also knowledgeable and friendly.

Sanaz is fantastic! She provides great dental care and totally makes me relax for the quarterly teeth scaling. Many thanks Sanaz.

I have always been very nervous and uneasy about going to the dentist which is why I have put off making an appointment for so long. However, seeing Dr. Hobbi has completely changed my perspective about going to the dentist. I would definitely recommend your dental practice to others after having such a positive experience myself!

The staffs are very friendly and answered all my questions and provide me with various treatment options and took the time to explain each one.

Just judge when/ whether I have to return. Sarah Hafner is a good and caring dentist. She does her job well. And she let's the patient know they have a say both before and during any procedures.

Because Illaria is very professional, explains things very well and eases my nerves. She also has a very light hand, and I hardly feel injections at all! I always feel very looked after and cared for. She is amazing!

My dentist is very calm and reassuring that you are in good hands. Whenever he has done any work in my teeth it has been an absolute calm and easy-going experience.

Needed a full checkup. Lots of remedies required. Sarah seemed very thorough and the took time to explain each problem to me. Felt like a very personal experience.

I trust the practice with my teeth, having had years of going to dentists where I didn't feel this way. Also, everyone really makes an effort to help and to ensure that you are happy - I really am very grateful for the time and help that has been offered, particularly from Doctor Cawte.

Dear Sirs Yesterday your hospitality your warmer welcome yours dentist take care me everything has been excellent wonderful greatest. Honestly in my life I never received a fantastic service as yours. Thank you and 100% we'll see the next time I'll need take care my teeth Kind regards Maurizio Orsi

Many years of first-class service, and a lasting improvement to my oral health following a fairly substantial intervention to my gum margins. Now on maintenance régime for several years with no further trouble.

My hygienist appointment was late starting and it transpired that it was because I hadn’t been been checked in as having arrived by reception and I had to ask twice for a BUPA insurance form to be completed. The service is generally good and I’ve been seeing Dr Hassas for over 10 yrs.

As I’m always fully satisfied with the service and courtesy from the team and especially from Hina- who’s been looking after me and my oral hygiene over the years - always at the highest standards

I've always received good treatment. And the dentist doesn't always suggest further treatment, so I do believe they are acting in my interest and not just out to make money off me.

I did a great deal of research before I decided on Malmin in Farrington. The practice team is very friendly and particularly Abby at the reception and of course my doctor Dr Katarzyna Proczek the two people I deal with the most. The treatment (incognito braces) is now complete and I am very happy with the results. Dr Katarzyna is very knowledgeable, skilled, a great listener and very patient given my aim for perfection.

I've tried other dentists, and whilst there are cheaper options, the Malmin dentists and nurses will go above and beyond what is expected of them. They make you feel like a valued customer

I have been using the practice for years and have indeed recommended it a few times to people. The atmosphere is pleasant, calming and professional, you are seen on time, the staff are friendly and efficient.

I needed an emergency appointment phoning at 4pm Thursday and given 8.15am appointment Friday.what a relief. Dentist and all staff most helpful.

I came to Malmin Dental looking for aesthetic dental treatment and Dr Gazelle Hassas was excellent at assessing me and providing the best and least invasive treatment that would get my desired result. She is very good at making you feel at ease and I trust in her knowledge and recommendations completely. The quality of her treatment is excellent - I have had a lot of people comment on the appearance of my teeth and how they would never know I have had cosmetic fillings performed on my front teeth. Wouldn’t hesitate to recomend to friends, colleagues and family.

Very high quality service consistent over a number of years - I think I have been coming to the branch for at least six years

I have been using Malmin dental clinic for a few years now and have always had excellent advice and very professional service

Because professionalism and ethos mean that no unnecessary work would be suggested. Also I see the same people from year to year - that suggests good staff retention. If people like working there, they'll do good work.

Completely forgot about my appointment (even with the reminders I set myself) - they called and slotted me in at another time without growling, which was much appreciated.

Always a great experience. Sanaz is always very gental and thorough, and I would highly recommend both her and Dr Hobbi

I have full confidence in my Dentist and in the team of hygienists. The Practice is clean and modern, booking is easy and it is always on time.

The service from Gazelle was, as always, very good and professional. The experience with the dental hygienist was much less satisfactory today (compared with previous visit) - I discussed this with the practice manager afterwards.

Very friendly & well presented practice, the ladies at the front desk very helpful. Dental practitioners very professional & take great care to make you feel comfortable & fully explain all aspect of your treatment.

I have known Gazelle for many years as my dentist and have complete trust in her to take care of my dental needs. Additionally, all of the staff at the practice come across as friendly which goes a long way to putting patients at ease.

Very friendly staff and my dentist and hygienist are brilliant. I think you are more expensive than I would have liked

Needed emergency treatment and was found a space with a very efficient and skilled Dentist who sorted out my problem of a broken tooth.

The higinist that did my treatment yesterday was great! She made me feel very comfortable and she did a great job ! Thank you 😊

Very helpful explanation of the issues to be resolved and a clear and sensible proposal about how best to proceed, all provided promptly in a friendly, professional style.

I work around the corner and I have colleagues who would be interested in hearing my experience. I found the hygienist to be very nice and thorough.

I felt comfortable on the first consultation. Felt that the practice and finance manager answer all my questions and took time for it. The clinic is clean and very well located.

The dentist, hygenist and their assistants were warm, friendly, understanding and did not make me feel guilty for not seeing them earlier.

Because I felt like I was not only in very professional hands but also someone who was very friendly and took my concerns and worries seriously.

Hina is brilliant, she has a calm, reassuring manner and makes what I consider to be a challenging and upsetting experience, a lot easier to endure!

I've been a client for Malmin for a number of years (previously Whitecross) and have always found the staffing team to be friendly and very accommodating. And the dentistry is of the highest quality.

Allara is superb, as is Sanna. However today was exceptional, with some minor filling work, I didn't feel any pain, had a good laugh and was in total comfort - both Allara and her assistant are exemplary and real pleasure to be around. Thank you.

Kasia and also Gazelle both provide an excellent service - extremely capable practitioners and happy to talk through all aspects of treatment which they do very knowledgeably, but also very friendly and easy to talk to. All of the team at malmin very helpful and approachable.

Staff were very pleasant and it is a very nice environment. I have always been pleased with the quality of the practicioners.

I have always had good treatment with my dentist at Malmin. A dentist should be technically good, thorough, and not recommend unnecessary work or x-rays, and not overcharge. I feel that my teeth are being better looked after since I started coming to Malmin.

Generally speaking, I find Malmin to be a good service provider. It's easy to get an appointment and the email/text alerts are helpful.

My dental practice for 7 years and counting. I am very happy with my orthodontic, hygienist and all the staffs are very friendly and professional.

Everyone is always welcoming. Not only that but everyone is very understanding if you are nervous. The surgery is fresh and clean, and the receptionist efficient.

I have received a consistently high level of professional service for several years and have benefitted from open and interactive consultations with my dentist. Dr Saldel is courteous, reassuring and a consummate professional. I recently received treatment to reduce the gaps between my front teeth and I am overwhelmed by the results. Throughout the procedure I was made to feel comfortable and regularly updated on the progress. Dr Saldel’s attention to detail and perfectionism has been transformative for my smile. I have been recommending Malmin for several years and will continue to do so.

Hina is excellent. She is always very professional and the treatment is excellent. She is also kind and sipportive which really helps.

Clean and professional environment. Very happy with both the dentist and hygienist. I trust in their ability and they both have a good bed side manner. The whole is experience relaxed and everything runs to time which is important as I needed to get back to work.

Friendly, efficient staff, clean premises, and Dr Hobbi is great at what he does, giving me all the facts without pushing me into treatment

Staff are knowledgeable and professional but offer a very personal service. You feel very looked after and in completely in safe hands.

Fully connected service, reminders by text and email and fully profession from the minute you walk in, throughout the treatment and on departure. I have been coming back for 5 yrs now.

Very friendly staff, punctual appointments kept and professional service - very thorough so I trust the doctor I had very much.

Have great confidence in Dr Giselle Hassas. She has been my dentist for a number of years and I have always received excellent treatment. Had root canal treatment with the specialist yesterday and, again, felt very comfortable with the whole experience.

Hina is the most tremendous hygienist and all the reception staff are so professional be really customer focused and caring too

I have confidence in the dentist/ hygienist I see, and really appreciate their friendly manners. I particularly like Dr Hobbi's calm and thorough approach.

I would give a higher recommendation but I find it difficult to get a convenient appointment. Also I live 45 minutes away, so I wish there was a convenient south London Malmin!

I have had very good experiences with this service. The staff is always obliging, friendly and welcoming. The consultants, especially Dr Francesco is excellent - he ensures you understand the treatment you are undergoing and instils confidence in you. I am always put at ease when attending my appointments.

Given that I am in a wheelchair, the staff were very helpful in coping with mobility issues as well as being pleasant and efficient in their job

I like the quality of the dental service (to the extent I can tell) and the staff both at reception and in the surgery are really friendly.

I visit the clinic regularly as have braces so need to keep my teeth and gums in optimal health and have total faith in my Dentist Sarah, Kasha (Orthodontist) and Hena (Hygienist). The reception team and practice Manager - Sarah, Abbey, Michaela, Pretty are approachable friendly, informative and accommodating.

Very positive experience with dentist and hygienist. I was kept waiting for my appointment though, which often happens.

Dr Hobbi is very thorough and understanding. I always receive explanations fo the treatment, full report on my health and any issues that need addressing. I never feel unwelcome. Additionally, the whole place is clean and welcoming.

I feel confident that a good quality job is being done. Hygienist was excellent. I trust Malmin and feel it's clean and hygienic. Very professional.

All the staff from reception and hygienists to dentists are very friendly, helpful and professional. They couldn't be better and make me feel very supported and at home like I am part of the family. Really although the dentists are obviously so important and of such high quality the reception and hygienists are truly exceptional and worth singling out for especial praise and consideration.

I have already recommended my dentist to my husband and sister and they both see her now. She is always friendly, handles any worries of mine sensitively and puts me at ease. She also is very professional in her manner.

I signed up for the £15 per month membership after years of neglecting my teeth, after quite a few fillings, entirely my own fault. Malmin now provide me with regular check-ups and hygienist cleanings twice a year as part of the £15 per month charge, along with timely reminders to come in for check ups etc.. So after roughly 10 years of not attending a dentist Malmin is now my go to for all things dentistry. The staff at Malmin are always friendly and the service is always professional. Top marks 10/10 from me.

I'd hesitate to make recommendations for dental care as it's so dependent on an individual what they would feel comfortable with. However if someone specifically asked I would highly recommend my dentist and the practice.

so far i have seen a hygienist and a dentist and to be honest i have had a good treatment and been explained what is being done with my mouth.

When I first came to Malmin Farringdon I was diagnosed with a pretty bad case of gum disease that had gone undetected for years at my previous practice. I've had my regular hygiene visits and dentists check-ups for a few years now and I could not be happier with the treatment and the health of my teeth and gums.

Friendly and efficient reception staff. Comfortable waiting area. Ethical dental practice. Dental plan is comprehensive and good value.

Efficient, professional, organised, welcoming and smart. Maximum service with minimum fuss. Makes visiting the dentist a real pleasure (well almost).

I have total trust in my dentist and hygienist. They understand my concerns and direct treatment to help, whilst respecting their patient. Very professional at all times and obviously have my best interest at heart. Thank you.

The hygienist and dentist that attend to me are excellent and I feel my teeth are being looked after. I have been happy with the work performed on my teeth which includes crowns and root canals

Great customer service and high quality dental service. My oral hygiene has improved immensely since receiving the advice of Giselle my dentist.

Sanaz has a very good chair-side manner and understands my needs. My gums are steadily improving and my teeth will be saved from years of neglect. To

It is a little pricey, but then I had specialist treatment. If someone is looking for just a regular dentist then it may be cheaper elsewhere.

I've been going to this practice for many years and have always had excellent treatment from a friendly, efficient team

Feel in safe hands. Believe you are up to date with technology. Lovely personal service from reception to dentist etc. Very professional and almost enjoyable experience

Regarding the recent orthodontist appointment I've felt extremely comfortable with the service I've received and very confident.

Very attentive team, flexible hours and overall just great experience. I referred some of my friends to the practice and we all are very happy with found them.

The front-office reception team at Malmin Farringdon are among the most professional, trustworthy and reliable representatives in their field. They are extremely knowledgeable, help advise on your personal circumstances, and very efficiently organise all logistics around arranging appointments. Any client will feel confident in the service they provide.

Friendly and professional staff, clean and comfortable practice in a convenient location. I have an extremely high level of trust in my dentist (Dr Hassas).

I believe that Sarah has a genuine vocation for dentistry - she takes pride in her work and explains procedures and risks coherently. I believe her perfectionist attitude means my teeth are well looked after.

Dr Saidel continues to impress, and I was very grateful to Dr Hobbi for standing in in an urgent situation whilst Dr Saidel was away. Dr Hobbi was well briefed with my details, X-rays etc and very professional.

I have been with the practice for several years now and have always had excellent service - including both routine and non-routine appointments. Very helpful reception staff too.

The dentist was friendly and approachable, and her assessment (or examination) was honest and truthful. Important to have a dentist we can trust his/her opinion.

The dentist and his team helped me through a potentially traumatic experience . My tooth extraction could not have gone better. The procedure was explained and the procedure was as painless as One could have dreamed . The Dentist and his team were excellent ! Thank you .

It's modern,efficient, not too over friendly, and the dentists seem to know what they're doing, which gives me confidence. I am much less scared now!,

I no longer work (or live) near the practice, but I don't want to move as I have complete trust and faith in the team and after 25 years I don't have an irrational fear of going to the dentist any more.

Dr Hobbi is fantastic - I had a filling repaired and experienced almost no pain afterwards. Treatment itself was quick and painless, information was readily available and explained well.

I have already referred Dr Haffner to two close friends. I am absolutely delighted with the results of my treatment - my teeth have been transformed!

I have been a client for several years and am satisfied with the service your practitioners provide and the way the business administers its customers

I always find the service to be very good, everyone is friendly and courteous. The Dentist and Hygienist are both very good.

Great consistent team. Lovely attitudes, expertise rather than money grabbing approach to dentistry! Easy, happy space.

The environment is very nice and quiet and everywhere is spotless clean. The personnel is really friendly and makes you feel you don't have to feel pressure.

efficient and friendly service when making appointments. Dentists are professional and explain issues and consequences.

Just a very friendly and professional practise. Could not recommend then highly enough from the front desk staff to the dentist themselves.

I started with Malmin after 20 years of not seeing a dentist, and my oral health was a disaster... Today I am proud of my smile! All of the professionals at Malmin have treated me with the utmost respect and professionalism, and have explained in detail every step of the process, as well as the best way to spread any costs.

Dy Proczek is so empathetic, she listens and is passionate about her work. I was very nervous about having damon braces but sine the consultation I know i'm in the best hands. Abigail the nurse assisting had a lovely calm demanour to which helped to put me at ease. Pritti on reception also helped me understand the maintenance process and dealt with me patiently and with a very nice manner as did Sarah on my previous visits with the other members of reception team offering reasssurance and enthusiam.

I am delighted by the service from Hina who is the best hygienist I have visited. During the time she has worked with me I feel there has been a genuine improvement in my care and outcomes. She is a caring competent professional whom I am eager to revisit and would not like to have to change.

Friendly service. Experienced consultant - thorough assessment and clarification of the problem, which does instil confidence.

The staff are all friendly and professional. My dentist (Dr Gazelle Hassas) and my hygienist (Hina Zafar) are extremely thorough and excellent at their jobs. The reception staff are on the ball - even calling me if my appointment to let me know if my appointment can be moved to a more convenient time.

I'm a nervous patient and the staff are really sympathetic to that, making the experience the least traumatic it could be.

All the staff are excellent and professional, in the event of a delay (very rare) you are kept informed of the reason why

Professional staff, good facilities, easy to make appointments, good reminder service using emai, text and letters. It makes the whole dental experience very efficient and professional

efficient, thorough and understand my background because they record it correctly upon each visit, dentist very personable

Kasia is super good and helpful, it is always a pleasure to visit her. Feels like I am in safe and very capable hands.

The experiences I have had at the dental practice has been very positive. The consultation was very good and I felt at ease with the treatment and explanations I have been given after each appointment. I feel my concerns have been taken seriously.

Because I think my dentist is honest and reliable and not trying to sell to me all the time. The work I've had is good and the costs of work are reasonable

Easy to book, clean premises, professional look and attitude from all, excellent service, clear concise advice. Cost effective dental plan - reminders for bookings to be made and booked.

All the staff from reception to dental consultants and hygienists are friendly and professional. You feel that they have your best interests at heart.

Because the treatment and service is exceptional. From reception staff to Hena and Dr Hobbi. They both put you at ease and take the time to get to know you as a person and the treatments you like and how sensitive your teeth are.

I felt in good hands with the dentist who visited me, after different negatice experience in London practice I am really happy with the Malmin studio and the staff

The entire staff at Malmins Farringdon have been polite, helpful, and have carried out some fairly extensive dental treatment in a highly professional manner.

excellent customer service and excellent expert treatment from the dentist, plus very conveniently located and pleasant premises.

Been coming here for 10 years (since 2005). Outstanding medical and customer service throughout this period. Plus I'm now a lot more educated about dentistry and maintaining dental health thanks to the knowledge shared by the dental team

Dr. Hassas took a personal interest about my wife's health following a fall that she had feared migt have weakened her teeth.

The hygienist I saw, Sanaz, is excellent. I don't like going to the dentist but didn't have to worry under Sanaz's care.

A very good and thorough service although I was given a treatment which I only learned later was not standard. I don't believe any harm was done.

Great professional service from dentist (Dr Hobbi) and team - very flexible to lengthen appointment in order to deal with a minor emergency.

I recommend the Farringdon branch to everyone, Pretti, Seema, Hema, and all the dentists and hygienists are brilliant.

Efficient and friendly staff. Appointments run on time. All services in one place - dentist, hygienist, root canal specialist etc.

My doctor is great. Always very polite and explains anything he does to my teeth. He works late on one weekday too which is very handy.

The practice is close to my place of work and I would recommend it to colleagues. I came to Malmin from a recommendation by my daughter who also works close by.

My dentist was just wonderful - friendly, funny, and extremely professional. I also could get appointments straight away, for the next day and at convenient times.

Its always tough going to the dentist, so when they make you feel at ease and comfortable it makes the process much less painful.

The service responded promptly to my request. The consultant was very careful, considerate and fully explained my situation for me to understand how I was going to be helped. the reception/ dental nurse were very polite and made me feel welcome. I am often very anxious about visiting the dentist but felt at ease throughout my visit.

I would recommend to work colleagues as its local for work. The staff have always been very nice to me and always remember personal things that I have told them from 6 months before which shows they are interested in me!!

Trust on Gazelle's advice based on her explanation of the issues I had and the work involved to correct / treat them..

I find their service very professional and my Dentist and Hygienist are very experienced in their fields and do put my mind at ease.

Efficient booking and reminder service, normally no waiting times for pre-booked appointments, friendly competent dental staff who explain options and give good advice.

A very quick and straightforward conversation on the phone to get an appointment on the day. I was very reassured by Sarah's persistence on finding the cause of the problem. I was kept very well informed with accurate information about the whole procedure. I felt that as a patient, I was taken care of with professionalism and great care.

The practice is extremely efficient but the team still take the time to get things done 'right' instead of shuffling patients through quickly.

My treatment was quick and painless, and I really felt that my dentist had my best interests at the forefront of her mind when she was considering the necessary next steps.

I have already recommended friends. Your appointment times are very good and your staff extremely knowledgeable and professional.

HIna, the hygienist, is excellent. Reception staff always very professional. Timing of appointments works well. I rarely have to wait more than a couple of minutes if that.

It is conveniently located right by my office, usually has appointments at short notice and I always get a good service.

Friendliness, efficiency & competence of staff. i have already recommended Malmin to 3 other people all of whom are now patients.

High level of competence of the "GP" dentists and of the specialists (root canal/implant) available, + their being nice to deal with

Quality of dental treatment; efficient and helpful staff throughout. Ease of getting appointment at suitable time to fit with work commitments. Reminder messages about appointments.

My dentist is extremely engaging and explains everything well. She tries to put me at ease (I have a fear of dentists)!

Vittorio. Vittorio is the best dntist I ever had. He is very professional and with him you always feel in good hands. It is not easy to find a dentist that you can trust 100 per cent like him.

Excellent, friendly, & very reasonable: The price I paid for my treatment was by far the lowest quote I obtained, with no hidden fees or additional charges. & Dr Singh is a great orthodontist.

Generally the standard of the dentists and hygienists is high, and the quality of the work done is good. Friendly and approachable staff

I love how friendly the practitioners are - personable and very clear on everything they are doing. I feel very much in control of what's going on in my mouth. I also have a fear of needles, which is handled beautifully and with humour (appropriately).

the quality of the dentist and other staff, plus the ability to get appointments at short notice, should the need arise