4.9         975 reviews
Trouble
Friendly helpful and puts you at ease.
Mrs D P    on 18 Oct 2017  
         


Fillings
Martin is helpful, professional and nice and relaxed. I was seen very quickly.
Mrs C C    on 18 Oct 2017  
         


Examination
Consistent professional service with high standard of Customer care
Mrs L S    on 18 Oct 2017  
         


Trouble
Perfect dentist. Highly recommended. That was my second time and I will continue going there. Thanks.
Ms M P    on 18 Oct 2017  
         


Fillings
Attentive and friendly staff.
Mrs M B    on 12 Oct 2017  
         


Fillings
I am always very impressed with Karen's skill and patience in doing her best to help me hang on to my remaining teeth!
Mrs V B    on 12 Oct 2017  
         


Examination
Good appropriate service
Anonymous   on 11 Oct 2017  
         


Extraction
Expert, friendly Dentist.
Dr M S    on 11 Oct 2017  
         


Examination
Friendly and professional service as ever
Anonymous   on 10 Oct 2017  
         


Examination
I have always had a extremely bad fear of dentists, and this appointment has been the only time where I feel at all comfortable.
Mr C K    on 10 Oct 2017  
         


Review
Always very caring and supportive
Mrs J B    on 10 Oct 2017  
         


Fillings
Friendly atmosphere, very professional dental care, reasonable prices
Mr P C    on 10 Oct 2017  
         


Examination
Many years of excellent service
Anonymous   on 07 Oct 2017  
         


Examination
The lack of dentist stress, it is so calm and friendly.
Mr M R    on 06 Oct 2017  
         


Trouble
Professional.
Anonymous   on 30 Sep 2017  
         


Fillings
Always do recommend, always made to feel very comfortable
Mr D S    on 29 Sep 2017  
         


Examination New Patient
Good services pleasant dentist.
Miss K B    on 29 Sep 2017  
         


Examination
Excellent friendly service.
Mr G T    on 27 Sep 2017  
         


Examination
Excellent friendly service.
Mrs B T    on 27 Sep 2017  
         


Fillings
Very professional, nice and clean , very good price as well .
Anonymous   on 27 Sep 2017  
         


Examination
Excellent staff and dentist
Mrs M T    on 22 Sep 2017  
         


Examination
Professional, kind and remembers your concerns
Mrs S B    on 22 Sep 2017  
         


Exam Scale & Polish
very professional, kind staff and high level of care is always maintained
Miss J F    on 20 Sep 2017  
         


Examination
Very pleasant staff at the surgery and put me at ease.
Anonymous   on 20 Sep 2017  
         


Extraction
Very kind and understanding
Mrs T T    on 08 Sep 2017  
         


Examination
Good service
Mr C B    on 08 Sep 2017  
         


Trouble
Fast, friendly
Anonymous   on 07 Sep 2017  
         


Trouble
Very good personal service
Mr P M    on 06 Sep 2017  
         


Examination
Prompt, courteous, friendly
Mrs G L    on 05 Sep 2017  
         


Examination New Patient
Good professional care
Anonymous   on 05 Sep 2017  
         


Trouble
Pleasant friendly experience and usually dealt with at appointed time, with no waiting. Work done competently.
Mr P M    on 03 Sep 2017  
         


Review
My dentist, Tom, is absolutely excellent!
Miss L S    on 02 Sep 2017  
         


Trouble
As always, excellent care and attention to detail - Mr Buckland always explains treatment in a clear and concise way. Alternatives, where relevant, are always discussed. An exemplary dentist!
Mr S T    on 31 Aug 2017  
         


Examination
Because the service is excellent in every way.
Ms G H    on 25 Aug 2017  
         


Examination
Every confidence in Karen who has looked after my teeth for years
Mr W F    on 25 Aug 2017  
         


Examination
Karen Leadbetter has a very good manner and is a superb dentist.
Mrs V B    on 24 Aug 2017  
         


Trouble
Extremely helpful and issues resolved quickly
Anonymous   on 24 Aug 2017  
         


Examination
Excellent service
Mrs R B    on 23 Aug 2017  
         


Examination
confidence in the dentist
Mr N M    on 23 Aug 2017  
         


Trouble
felt reassured as I had a problem with my tooth and it wasn't a planned checkup. Went away with very good advice.
Anonymous   on 23 Aug 2017  
         


Examination
Always able to get a quick appointment if needed. Professional and efficient patient care. Also the surgery waiting room seems to be nice, quiet and calm, not too many people waiting. Staff always friendly and welcoming.
Anonymous   on 23 Aug 2017  
         


Examination
Patient and caring attention
Anonymous   on 22 Aug 2017  
         


Examination
Very professional and friendly service, extremely quick with a tv to distract you when needed!
Mr O M    on 22 Aug 2017  
         


Examination
Great personal service
Mr P C    on 22 Aug 2017  
         


Examination
Very polite staff, always on time.
Mr J F    on 21 Aug 2017  
         


Examination New Patient
This was my first visit, I have not had any actual dental work done yet just prescribed antibiotics for and infection, although I have to say Martin was very professional.
Mr M S    on 21 Aug 2017  
         


Examination New Patient
I was very nervous and worried about going to the dentist because I hadn't gone for a while. When I phoned for an appointment, the receptionist on the phone was very kind and calming. When I went for the appointment the receptionist who gave me a form to fill out was very helpful. The dentist also was soo kind and understand. I was soo worried about going and he really has put my mind at rest. I will absolutely be going back because of the calming and kind people that helped me. Thank you
Ms H P    on 21 Aug 2017  
         


Examination
Appointment easily available, on time and good dentist
Mr R B    on 20 Aug 2017  
         


Examination
Cheerful and friendly service as usual
Miss A D    on 20 Aug 2017  
         


Examination
Excellent service and treatment as always
Mrs D P    on 20 Aug 2017  
         


Trouble
I moved away from Canterbury nearly two years ago. On a short return visit, I suddenly had a lot of pain in one of my teeth and your Clinic arranged an appointment for me within 24 hours. I was most appreciative of the surgery's helpfulness and kindness to sort me and my problem out. Thank you!
Mrs S W    on 16 Aug 2017  
         


Examination
Karen is a very efficent, gentle and competent dentist.
Anonymous   on 15 Aug 2017  
         


Trouble
I've been at this practice for over 40 years and wouldn't go anywhere else!
Anonymous   on 11 Aug 2017  
         


Examination
Great staff, good premises, comfortable, reassuring and professional.
Miss J M    on 08 Aug 2017  
         


Trouble
scared of dentist I was welcomed very warmly I didn't got scared at all. Put me trust and my teeth into Tom Buckland's hand and his assistant and everything went for the best
Miss T Z    on 08 Aug 2017  
         


Trouble
Happy with treatment, referrals and friendliness of staff. Also willing to accommodate emergency appointment if at all possible.
Mrs L H    on 05 Aug 2017  
         


Examination
Dr Leadbetter has been our dentist since we registered at the practice in 2005. I have always found her to have a very pleasant manner and she provides excellent dental care.
Anonymous   on 04 Aug 2017  
         


Examination
I have been a patient of St Stephens Dental Practice since my childhood and have always found the staff to be friendly and helpful. I wouldn't hesitate to recommend them to others and like myself my family are all still patients after over 30 years. It also helps that Martin is a petrol head like myself so it makes a trip to the dentist strangely enjoyable!
Mr B R    on 04 Aug 2017  
         


Examination
It makes going to the dentist 'stress free'.
Mrs L B    on 03 Aug 2017  
         


Fillings
Professional friendly service
Mr M B    on 01 Aug 2017  
         


Trouble
Quick efficient service given with a smile😊
Anonymous   on 01 Aug 2017  
         


Examination
I feel at ease when entering the room at St Stephens dental practice, which shouldn't be normal when going to the dentist. Very friendly atmosphere and everyone is happy. They certainly look after their patients and you feel some form of connection with them as they remember your previous conversations or what sports you play and you can have a nice little conversation before the procedures start. It really makes the procedure feel unique and personal to you, it feels as if they are not just going through the motions and showing that they care. Really happy with everything do to with St Stephens from the staff to the facilities you cant go wrong with coming here.
Anonymous   on 28 Jul 2017  
         


Examination New Patient
\\\\impressed
Anonymous   on 26 Jul 2017  
         


Examination
Friendly, professional, quick
Mrs E B    on 26 Jul 2017  
         


Recement Crown
Everyone from the practice is professional, approachable, helpful and understanding.
Anonymous   on 25 Jul 2017  
         


Trouble
As always, very friendly welcome, and excellent care!
Mrs F G    on 25 Jul 2017  
         


Examination
Very friendly
Anonymous   on 25 Jul 2017  
         


Examination
A comfortable and very friendly experience. I have 100% confidence in Martin.
Anonymous   on 24 Jul 2017  
         


Examination
I feel very well and very efficiently looked after!
Dr A M    on 21 Jul 2017  
         


Examination
I only had a scale and polish and I am happy with the way it was done. I have had bad experiences of scale and polish at other dentists. Also the fillings I've had have remained secure. My experience of other dentists has been that fillings need renewing on a frequent basis.
Anonymous   on 21 Jul 2017  
         


Examination
Customer service is very good. Mr Southon is excellent and makes you feel at ease (if that's possible!) in the dentist chair.
Mrs K S    on 21 Jul 2017  
         


Examination New Patient
Staff are professional, personable and very friendly. The place itself is very clean but doesn't look too 'clinical' to the point where it's scary.
Anonymous   on 20 Jul 2017  
         


Fillings
Excellent service and very friendly.
Anonymous   on 20 Jul 2017  
         


Examination
Efficient, friendly, professional service
Mr D G    on 18 Jul 2017  
         


Examination
I'm a bad patient but beginning to feel I've got an A team.
Anonymous   on 12 Jul 2017  
         


Examination
Friendly, efficient and professional .
Mrs H B    on 10 Jul 2017  
         


Examination
Friendly and professional service
Anonymous   on 08 Jul 2017  
         


Root Canal Treatment
Professional, friendly, caring team.
Mrs B O    on 06 Jul 2017  
         


Examination
I felt very relaxed and calm in the chair.
Miss S C    on 05 Jul 2017  
         


Examination New Patient
Professional and friendly atmosphere. Prompt and helpful.
Anonymous   on 05 Jul 2017  
         


Review
My dentist (Tom Buckland), is amazing. I can't recommend him enough, by far the best dentist I've ever seen.
Anonymous   on 05 Jul 2017  
         


Examination
Kindness of all staff and welcoming atmosphere.
Miss Z R    on 04 Jul 2017  
         


Trouble
Trust in clinical management
Anonymous   on 04 Jul 2017  
         


Examination
Efficient, caring and friendly service.
Mr S T    on 02 Jul 2017  
         


Review
Excellent treatment coupled with great care and kindness.
Mr C M    on 29 Jun 2017  
         


Examination
very friendly and efficient
Mrs G D    on 29 Jun 2017  
         


Examination New Patient
Friendly professional staff -
Mrs N W    on 28 Jun 2017  
         


Examination
Tom is amazing!
Anonymous   on 27 Jun 2017  
         


Examination
Karen was very reassuring and very gentle in her hygiene clean up.
Anonymous   on 27 Jun 2017  
         


Examination
Very friendly and helpful staff and sensible cost-effective approach to treatment
Anonymous   on 27 Jun 2017  
         


Examination New Patient
Very friendly staff, very clean practice, modern equipment.
Mr F I    on 23 Jun 2017  
         


Examination New Patient
Tom the dentist was gentle, informative and I felt safe that he knew what he was doing
Mrs H W    on 23 Jun 2017  
         


Fillings
Usual efficiency.
Anonymous   on 22 Jun 2017  
         


Examination
The staff are friendly, it's a nice clean practice and doesn't intimidate you and the dentists are nice too.
Anonymous   on 22 Jun 2017  
         


C1 Crown Preparation
I feel happy with Tom and his team!
Mr T W    on 22 Jun 2017  
         


Examination
Helpful, friendly and accommodating staff. Got an appointment easily and for the next day after phoning up.
Miss B A    on 13 Jun 2017  
         


Examination
Always made to feel welcome
Mrs A S    on 13 Jun 2017  
         


Fillings
Very friendly, and feel and feel at ease during treatments
Mrs T M    on 13 Jun 2017  
         


Trouble
I visited Martin yesterday with a damaged lower back molar, and a compromised filling. Karen, my normal dentist, was on holiday. I found Martin very professional, he diagnosed the problems and offered to fix it there and then, which was manna from heaven for me. He did an excellent job on fixing up a 64 year old tooth, and with a modern, white filling. Very pleased with my treatment.
Mr A C    on 13 Jun 2017  
         


Examination
It is a good quality and totally reliable service.
Mr P C    on 12 Jun 2017  
         


Fillings
It is an excellent practice. I would particularly recommend it to anyone nervous about dental care because the entire experience puts the patient at ease.
Mrs P D    on 09 Jun 2017  
         


C2 Crown Fit
I have absolute confidence in the medical and professional ability of the Martin and all of his staff. The bonus is that you are made to feel welcome, comfortable, calm and that your own questions and opinions are worthy of their attention.
Mrs L H    on 09 Jun 2017  
         


Trouble
Excellent treatment and good advice.
Mr C M    on 09 Jun 2017  
         


Examination
As always friendly and extremely trust worthy. I have always been seen on time which in this day and age is a rare occurrence anywhere else
Anonymous   on 08 Jun 2017  
         


Trouble
Because Tom is so professional, caring and comcerned. I feel comfident in him.
Mrs S C    on 08 Jun 2017  
         


Examination New Patient
Good friendly service
Anonymous   on 06 Jun 2017  
         


Examination
Excellent staff, clean pleasant environment.
Mrs M T    on 04 Jun 2017  
         


Examination
It is hard to think of improvements to a very satisfactory service
Anonymous   on 02 Jun 2017  
         


Examination
I have actually done so in the past. My friend still comes to the practice although she lives in Africa, Sometimes coming to Canterbury specially!
Mrs K C    on 31 May 2017  
         


Trouble
Always helpful
Anonymous   on 30 May 2017  
         


Examination New Patient
I found the whole experience very pleasant .
Anonymous   on 30 May 2017  
         


Trouble
I have already recommended you and would do again. Welcoming and efficient practice, Tom is an excellent dentist - really straightforward, honest and friendly. My friend recommended you and I've recommended on.
Miss V T    on 25 May 2017  
         


Examination
Everyone is really friendly and I feel at ease when I come in
Anonymous   on 19 May 2017  
         


Examination
Good treatment
Anonymous   on 19 May 2017  
         


Examination
Because Karen always puts me at ease, as I must be one of the most nervous patients!!
Mrs S S    on 17 May 2017  
         


Examination
Have taken my children for check-ups with me, both happy and don't worry about going to the dentist.
Anonymous   on 16 May 2017  
         


C2 Crown Fit
Professional caring service, gentle with excellent commentary on what is happening next.
Mrs M W    on 13 May 2017  
         


Examination
Its an easy going friendly professional practice
Mrs L S    on 12 May 2017  
         


C2 Crown Fit
Friendly service. Prompt treatment.
Mr A C    on 12 May 2017  
         


Root Canal Treatment
Friendly, professional staff who explained all my options and likely cost, and it was an efficient service.
Anonymous   on 11 May 2017  
         


Trouble
Always extremely clean, friendly and listens thoroughly to any issues you have. Very smiley staff who make you feel welcome and as someone who has always felt anxious towards dentists, I've never felt more at ease.
Miss C B    on 11 May 2017  
         


Examination
Local friendly practice
Anonymous   on 11 May 2017  
         


Examination
Karen is the best dentist!!
Mrs B C    on 10 May 2017  
         


Examination
Was seen on time, staff where polite and talked me through all the options. Very good experience.
Mr D S    on 10 May 2017  
         


Examination
Good service
Mrs C H    on 10 May 2017  
         


Fillings
It's always easy and as someone who doesn't like hospitals, dental practices etc, it is refreshing to not be terrified of walking into somewhere medical.
Anonymous   on 09 May 2017  
         


Examination
The level of expertise and professionalism is very good, also the comfort of the waiting area.
Miss C H    on 08 May 2017  
         


Trouble
Excellent treatment with pleasant staff & surroundings
Mr C S    on 03 May 2017  
         


Fillings
Excellent treatment, warm welcome and generally relaxed atmosphere.
Mrs F G    on 02 May 2017  
         


Fillings
First class treatment from a professional and friendly practice
Mr K S    on 29 Apr 2017  
         


Examination
Excellent throughout.
Mrs D P    on 29 Apr 2017  
         


Examination
All staff are extremely efficient, professional and friendly
Mrs C H    on 29 Apr 2017  
         


Trouble
I always feel comfortable whenever I enter the surgery. Tom and everyone else are genuinely nice people that make you look forward to going to the dentist.
Anonymous   on 27 Apr 2017  
         


Examination
I felt confident the dentist was thorough.
Mrs E ( G    on 26 Apr 2017  
         


Extraction
Karen is very patient which put me at ease
Mrs G F    on 26 Apr 2017  
         


Fillings
Staff are very nice and very trustworthy. Would definitely recommend to others.
Mr Z Q    on 26 Apr 2017  
         


Bleaching
Everything about the Practice inspires confidence in the staff and ease for the patients
Anonymous   on 26 Apr 2017  
         


Examination New Patient
Friendly staff
Anonymous   on 22 Apr 2017  
         


Examination
Friendly, local, helpful and professional. Patient focused - I have always received carefully considered advice and treatment.
Anonymous   on 22 Apr 2017  
         


Examination
As a Very Nervous patient,Karen and her staff have provided excellent treatment,and always put me at my ease at being at the dentists.
Mr C L    on 21 Apr 2017  
         


Trouble
Curteous and friendly staff
Anonymous   on 20 Apr 2017  
         


Examination
Over the past 30+ years, we have only had very positive experiences. Totally professional care!
Mr H R    on 19 Apr 2017  
         


Examination
Professional, efficient and friendly service and treatment from Dr Karen Leadbetter and her team.
Mrs V B    on 19 Apr 2017  
         


Examination
Lovely receptionists, clean waiting area, experienced and kind practitioners.
Anonymous   on 18 Apr 2017  
         


Examination
Tom was friendly, prompt and gave good advice. He also gave me toothpaste to try out!
Mrs A S    on 16 Apr 2017  
         


Examination
Excellent friendly professional service.
Mr R F    on 12 Apr 2017  
         


Examination
Have been with St Stephens practice since a child and trust the service that I get, hence a 100 mile round trip as I don't want to change to a practice nearer to home.
Mrs D R    on 12 Apr 2017  
         


Examination
The relaxed and friendly atmosphere, and high quality of care.
Mrs F G    on 11 Apr 2017  
         


Examination
excellent dental practice highest quality dental treatment with most up to the minute technology
Anonymous   on 11 Apr 2017  
         


Review
replied on behalf of my mother. Dentists, nurses, receptionists are all very personable and pleasant to deal with. The practice is clean, tidy, comfortable.
Mrs J E    on 11 Apr 2017  
         


Examination
I have been coming to the practice for about 12 years! I wouldn't want to go anywhere else! The team blend exactly the right levels of friendliness and professionalism. Coming to the practice has greatly reduced my anxiety in visiting the dentist.
Ms S B    on 11 Apr 2017  
         


Examination
Very friendly atmosphere and made to feel comfortable and relaxed. Both dentist and receptionist were very nice and friendly
Miss C H    on 05 Apr 2017  
         


Examination
Friendly, efficient, personalised, effective service
Anonymous   on 05 Apr 2017  
         


Examination
I HAVE ALWAYS RECEIVD GOOD TREATMENT FROM PROFESSIONAL PLEASNAT STAFF
Mrs M M    on 31 Mar 2017  
         


Trouble
Have been with the practice over 40 years and very happy with the service!
Anonymous   on 31 Mar 2017  
         


Examination
I like the friendly environment and my dentist Tom is just so good in what he does. He always puts me at ease.
Mrs J A    on 30 Mar 2017  
         


Trouble
The staff are friendly and I trust them
Miss D M    on 30 Mar 2017  
         


Recement Crown
Responsive, efficient and thorough treatment when it was needed.
Anonymous   on 30 Mar 2017  
         


Trouble
Good response to my teeth problems!
Mr T W    on 24 Mar 2017  
         


Examination
Good service; friendly staff
Mr A R    on 23 Mar 2017  
         


Examination New Patient
Nice surgery, really pleasant and efficient service.
Miss J R    on 18 Mar 2017  
         


Examination
Very pleased with the care and attention from Dr Karen Leadbitter. Cannot fault the service. Ease of getting an appointment.
Mr C M    on 17 Mar 2017  
         


Trouble
Well looked after.... Had a horrible night of toothache.. no probs getting an appointment and talked through everything that was happenong
Mr A S    on 16 Mar 2017  
         


Extraction
It is by far the best dentist experience I've ever had.
Mr N M    on 16 Mar 2017  
         


Examination
Got an appointment quickly. The staff are efficient and friendly.
Anonymous   on 16 Mar 2017  
         


Scale and Polish
it works !
Mr C P    on 16 Mar 2017  
         


Trouble
Tom was patient and most importantly was at pains to treat my toothache with instructiins in how best to use floss, rather than wade in to replace the filling which would be expensive.
Mrs S C    on 14 Mar 2017  
         


Extraction
Martin top dentist
Anonymous   on 13 Mar 2017  
         


Examination
I have bee a patient of Mr Southon for many years and have always had excellent and considerate treatment.
Anonymous   on 12 Mar 2017  
         


Examination
Friendly and cheerful team
Mr A E    on 11 Mar 2017  
         


Examination New Patient
Very welcoming
Anonymous   on 10 Mar 2017  
         


Examination
Efficient friendly practice
Mrs P R    on 10 Mar 2017  
         


Extraction
I have confidence in my clinician. Relaxed atmosphere.
Mrs M I    on 09 Mar 2017  
         


Fillings
Good service
Mr C B    on 08 Mar 2017  
         


Trouble
Fast, efficient and caring
Mrs C A    on 07 Mar 2017  
         


Trouble
If they lived in the area I would want them to experience the same caring attitude that I always experience
Anonymous   on 06 Mar 2017  
         


Trouble
Im a patient of Tom. He has always been kind and I think he is quite a confident, experienced dentist. He gently treats my teeth and always try to think from patients' perspective.
Mrs H S    on 04 Mar 2017  
         


Examination
Quick, knowledgeable and friendly.
Anonymous   on 03 Mar 2017  
         


Examination
Local Dentist near by
Mr R M    on 03 Mar 2017  
         


C1 Crown Preparation
Very pleasant surgery, very efficient dental surgeon and staff, very sociable dentist ands a good experience in the chair.
Mr B A    on 02 Mar 2017  
         


Examination
A quick friendly flexible service
Mr J K    on 02 Mar 2017  
         


Examination
Efficient, professional stafff, warm and welcoming
Anonymous   on 01 Mar 2017  
         


Trouble
swift response and prompt appointment booking. A sensible diagnosis was made.
Mr R W    on 01 Mar 2017  
         


Examination
Clean and welcoming reception. terrific dentist.
Mrs M T    on 26 Feb 2017  
         


Root Canal Treatment
Have been going to this practice for a long number of years. Would recommend if asked.
Mr R G    on 23 Feb 2017  
         


Examination New Patient
Have been in pain for the past 6 days and have just experienced the first 6 hours painfree after attending St Stephen's Dentist. Everyone was very caring and seemed to really want to help.
Mrs S B    on 22 Feb 2017  
         


Examination New Patient
I felt very welcomed and treated very well. Definitelly one the best dentist experiences I've had. They were very professional and informative.
Anonymous   on 22 Feb 2017  
         


Trouble
Years of excellent service - I can't remember exactly how many!
Anonymous   on 22 Feb 2017  
         


Examination
Excellent with our son who has a disability- friendly practice. Clean, tidy, caring. Definitely recommend.
Mrs M H    on 21 Feb 2017  
         


Examination
Good service friendly staff
Mr J F    on 20 Feb 2017  
         


Examination
feel comfortable and have confidence with the dentist
Mr N M    on 19 Feb 2017  
         


Trouble
Caring and welcoming staff.
Miss E M    on 18 Feb 2017  
         


Examination
Lovely dentist , clean and modern and Martin is really good . Very professional
Anonymous   on 17 Feb 2017  
         


Exam Scale & Polish
Highly recommended and all very friendly
Mr D S    on 17 Feb 2017  
         


Trouble
Very good and kind staff. Accurate and professional dental treatment
Mrs R K    on 16 Feb 2017  
         


Fillings
Prompt and professional treatment
Anonymous   on 16 Feb 2017  
         


Examination New Patient
Brilliant service and better value for money than my families current practise. No pressure selling just advice and recommendations.
Miss S M    on 15 Feb 2017  
         


Examination
Friendly & professional. Quick appointment times.
Anonymous   on 14 Feb 2017  
         


Trouble
Friendly efficient staff appointments available.
Anonymous   on 14 Feb 2017  
         


Review
Calm and relaxing time in the dentist chair.
Mrs M M    on 13 Feb 2017  
         


Examination
Prompt treatment
Mrs R B    on 12 Feb 2017  
         


Examination
Friendly dentist with a thorough, professional manner that inspires confidence.
Mr G H    on 12 Feb 2017  
         


Consultation
Excellent service and very welcoming.
Ms G H    on 11 Feb 2017  
         


Examination
Excellent service
Mr R L    on 10 Feb 2017  
         


Examination New Patient
Better than last dentist and friendly
Anonymous   on 09 Feb 2017  
         


Examination
Friendly and professional
Mr R W    on 09 Feb 2017  
         


Examination
I was able to get an appointment quickly and my dentist answers all my questions thoroughly and the reception team are always friendly and ensure you have all the information you need
Anonymous   on 09 Feb 2017  
         


Examination
The friendly and professional staff who take the time to explain treatments.
Mrs H H    on 08 Feb 2017  
         


Examination
Karen is a very competent and nice dentist and I have confidence in her.
Mrs A P    on 07 Feb 2017  
         


Examination
friendly, quick, convenient, always satisfied with treatment
Mr R B    on 07 Feb 2017  
         


Trouble
staff and service are very good
Anonymous   on 07 Feb 2017  
         


Examination New Patient
Very polite and excellant service
Anonymous   on 06 Feb 2017  
         


Examination
Friendly staffs and dentist. Very efficient and not painful extraction.
Anonymous   on 04 Feb 2017  
         


Root Canal Treatment
I have had dental treatment in many different surgeries in 4 different continents and I can honestly say that I have never had such a pleasant and relaxing experience. This sounds crazy, since I underwent treatment for about an hour, but it is true. I was told exactly treatment I was being given and why and, best of all, I felt no pain whatsoever. Lovely surgery, friendly and helpful staff and a great dentist. Top class treatment in a 5 star environment.
Mrs L H    on 03 Feb 2017  
         


Examination
It is a very good dental practice
Anonymous   on 02 Feb 2017  
         


Trouble
Quick appointment, problem sorted.
Mr C M    on 02 Feb 2017  
         


Examination
Great staff
Anonymous   on 02 Feb 2017  
         


Trouble
Excellent service
Anonymous   on 01 Feb 2017  
         


Trouble
Welcoming receptionists and friendly feel of the surgery.
Mrs M B    on 31 Jan 2017  
         


Trouble
Very easy to book an appointment, very friendly staff.
Miss M E    on 31 Jan 2017  
         


Examination
Karen is always polite and friendly, explains everything clearly and has done a very good Jo oftaking care of my teeth for years now.
Mrs S C    on 27 Jan 2017  
         


Examination New Patient
I was incredibly nervous as I hadn't been to the dentist for a while. I was immediately put at ease by the reception staff. Dr Tom was also brilliant at making me feel comfortable and relaxed.
Anonymous   on 24 Jan 2017  
         


Examination
Martin has always sorted out any teeth problems I've had very satisfactorily. Time-keeping is excellent
Mr D E    on 20 Jan 2017  
         


Examination
Faultless service again ...
Mr D R    on 20 Jan 2017  
         


Examination New Patient
Welcoming, friendly, professional and calming. Treatment explained, reassurance given, .
Anonymous   on 17 Jan 2017  
         


Examination
Very fast, comfortable, professional. Quality of the dentistry is very high.
Anonymous   on 13 Jan 2017  
         


Trouble
I feel that Karen is a very competent dentist and I have always ( for the last 16 years) been impressed with the treatment that I have received. I wouldn't hesitate to recommend your practice.
Mrs P B    on 12 Jan 2017  
         


Scale and Polish
Friendly practice
Mrs K K    on 11 Jan 2017  
         


Examination
Always great care taken and looked after
Mrs H B    on 09 Jan 2017  
         


Examination
Easy booking, seen on time, treatment quick and professional.
Mr C M    on 09 Jan 2017  
         


Examination
Friendly and professional service and the best dentist I've ever had.
Miss J M    on 09 Jan 2017  
         


Examination
We have always received prompt, excellent highly skilled care.
Anonymous   on 05 Jan 2017  
         


Extraction
Felt extremely nervous as having a wisdom tooth removed (previous experience of having a lower wisdom tooth removed didn't help) but Martin explained what he was going to do and his reassurance helped me to relax.
Mrs K S    on 03 Jan 2017  
         


Trouble
fast, efficient and friendly service
Mr K C    on 03 Jan 2017  
         


Examination New Patient
Friendly and efficient service, appointment on time.
Mr R B    on 30 Dec 2016  
         


Examination New Patient
Excellent experience throughout
Mr P S    on 29 Dec 2016  
         


Examination
friendly staff and good service
Anonymous   on 27 Dec 2016  
         


Examination
Friendly and efficient
Mrs G D    on 22 Dec 2016  
         


Examination
friendly dentist
Anonymous   on 22 Dec 2016  
         


Trouble
Receptionist and Dentist were both extremely helpful.
Anonymous   on 16 Dec 2016  
         


Examination
Friendly staff nice feel to surgery
Anonymous   on 16 Dec 2016  
         


Examination
Friendly staff and professionals service
Mrs D E    on 15 Dec 2016  
         


Examination
I have used the practice for a number of years and have always been pleased with the results.
Mr M C    on 15 Dec 2016  
         


Fillings
Friendly and quick appointment times.
Mr M R    on 13 Dec 2016  
         


Trouble
a
Anonymous   on 13 Dec 2016  
         


Examination
Been with the practice for over 40 years now and have always had an extremely good level of service from everyone!
Mrs A F    on 12 Dec 2016  
         


Trouble
Everyone is very welcoming and smiley and you can't help but feel relaxed and smile back. Always been provided with advise for long term dental hygiene and procedures that will need to be carried out in due course. Overall a very relaxed dental surgery, clean and modern, can't ask for anything better.
Anonymous   on 12 Dec 2016  
         


Exam Scale & Polish
Very friendly, courteous and efficient service. Confidence in Tom.
Mr A C    on 10 Dec 2016  
         


Examination
Smooth and efficient booking process; I rarely have to wait long for appointments; the quality of the dental care from Mr Tom Buckland is superb. Best dentist I've had!
Mr S T    on 09 Dec 2016  
         


Fillings
Staff are friendly and thevdental practise is lovely clean.
Miss L E    on 08 Dec 2016  
         


Fillings
professional
Anonymous   on 08 Dec 2016  
         


Examination New Patient
Everyone was very friendly and efficient. And the surgery itself was clean and welcoming.
Mr A B    on 08 Dec 2016  
         


Root Canal Treatment
Normally when I've been to the dentist I have experienced pain while being treated however the dentist here is almost painless. No pain what's so ever.
Mr Z Y    on 08 Dec 2016  
         


Root Canal Treatment
Because of how friendly all the staff are plus I needed a lot of work done and it was painless so thanks very much Tom.
Mr M D    on 07 Dec 2016  
         


Examination New Patient
Very pleasant experience and was informed thoroughly about all aspects of my teeth.
Anonymous   on 06 Dec 2016  
         


Examination
Quick appointment. Competent dentist.
Anonymous   on 06 Dec 2016  
         


Trouble
I am horrified of the dentist and I was whimpering like a baby in the chair. Even though he had to constantly tell me to lift my head up or not clench my jaw, I never felt like they were getting mad at me or irritated. Very professional and tolerant and I truly appreciate it.
Ms K D    on 02 Dec 2016  
         


Examination
Efficient, painless and friendly.
Mrs S C    on 30 Nov 2016  
         


Examination
Appointment was on time. Dentist always friendly as are technicians. Helpful advice.
Mrs J K    on 29 Nov 2016  
         


Examination
good friendly service all staff polite. Wide range of services offered.
Anonymous   on 28 Nov 2016  
         


Examination
Have already
Mr A B    on 27 Nov 2016  
         


Examination New Patient
Lovely staff, made me feel welcome from my first visit.
Miss S K    on 26 Nov 2016  
         


Scale and Polish
I am so pleased with the kind and friendly attention I receive from Karen!
Mrs S L    on 25 Nov 2016  
         


Examination New Patient
The staff were extremely welcoming, which made me feel at ease before my consultation, allowing me to voice any concerns or questions about my appointment. The system of booking the initial consultation I particularly liked as it was easy, quick and I was able to add extra information that I wished the dentist to be aware prior to my appointment. In my case, this was to make them aware that I am a wheelchair user and may require some assistance. Consequently, the dentist was already aware of this before I entered the room and immediately asked if I wanted any assistance. This made me feel more that just a patient. The way in which the appointment didn't seem rushed and that I was asked questions regarding my treatment. Overall, I really valued the professionalism of the practice.
Miss E F    on 25 Nov 2016  
         


Examination
Reliable over many years.
Mrs K C    on 24 Nov 2016  
         


Examination
Comfortable atmosphere and very friendly knowledgable staff
Mrs R F    on 24 Nov 2016  
         


Examination
Excellent practice, friendly and very knowledgeable staff
Mr N W    on 17 Nov 2016  
         


Scale and Polish
Always excellent service.
Mr W F    on 17 Nov 2016  
         


Examination
Because I am totally satisfied with my treatment here.
Mr B W    on 17 Nov 2016  
         


Examination
Appointments run to time. The staff are friendly and efficient. My dentist listens to me and approaches the work in an efficient but friendly and supportive manner. She explains the treatment options clearly.
Anonymous   on 15 Nov 2016  
         


Examination
Tom Buckland is an excellent dentist who makes even nervous patients feel at ease.
Anonymous   on 15 Nov 2016  
         


Examination
Tom Buckland is an excellent dentist who makes even nervous patients feel at ease.
Anonymous   on 15 Nov 2016  
         


Examination
Very professional and effective treatment. Always a friendly atmosphere with all staff.
Mrs C H    on 10 Nov 2016  
         


Examination
Everyone friendly. Was seen quickly. Dentist puts you at ease and very friendly.
Mrs M D    on 08 Nov 2016  
         


Fillings
I have always been very well treated, and with respect.
Mrs P M    on 07 Nov 2016  
         


Examination
Good service
Anonymous   on 07 Nov 2016  
         


Examination
The staff and dentists at the practice are welcoming, professional and friendly
Mr P G    on 07 Nov 2016  
         


Scale and Polish
The staff are always very polite and professional. I had a very bad experience with a previous dentist from another practice and was phobic. Tom has reassured me that it was an isolated incident and not all Dentists are the same. It took me years to trust another Dentist. I highly recommend this practice for nervous patients, and children. My Son is treated by Tom and he is very confident going to the Dentist now.
Mrs G W    on 07 Nov 2016  
         


Fillings
very efficient and accessible
Dr M F    on 06 Nov 2016  
         


Periodontal Treatment
Excellent knowledge of dental care. Tom explains everything in a non condescending manner. Very approachable reception and nursing team. Tom and his nurse have re stored my self confidence in myself on how i care for my teeth. A super dentist and a lovely practice
Mrs D W    on 02 Nov 2016  
         


Examination
Very friendly atmosphere and very understanding dentist (Karen Leadbetter)
Anonymous   on 30 Oct 2016  
         


Examination
Excellent service as aways
Mrs D P    on 29 Oct 2016  
         


Examination
Excellent service
Anonymous   on 29 Oct 2016  
         


Examination
very impressed with Karan's treatment and advice.
Mr C L    on 27 Oct 2016  
         


Examination
This practice has a friendly and confident atmosphere
Anonymous   on 27 Oct 2016  
         


Trouble
Friendly and untimidating
Mrs L B    on 27 Oct 2016  
         


Examination
Excellent care and advice
Ms L C    on 26 Oct 2016  
         


Examination
It's a dentist, if someone asked about a dentist I would tell them where I went and that I was happy with the service I get. A family member a couple of years ago did use the dentist in an emergency based on my recommendation.
Miss N S    on 25 Oct 2016  
         


Examination
Karen is an INCREDIBLE dentist.
Mrs B C    on 24 Oct 2016  
         


Extraction
The staff are extremely polite, professional and courteous. St Stephens dental practice is by far the best dentists that I have been to. I would strongly recommend them to family and friends.
Miss K O    on 24 Oct 2016  
         


Bleaching
My dentist, Mrs Ledbetter is a brilliant dentist and a very calming and loving personality, thank you to her :)
Miss J F    on 24 Oct 2016  
         


Trouble
As someone who is usually afraid of the dentist, I found the atmosphere to be very calm and pleasant. Everyone was friendly and I was especially impressed by Dr. Tom Buckland, who treated me. He was nice, friendly, gentle and was able to help me very quickly.
Miss V D    on 22 Oct 2016  
         


Examination New Patient
They look after your needs, good pricing strategy and are helpful with demonstrating a dental plan.
Ms L S    on 21 Oct 2016  
         


Examination
Friendly staff and professional expertise. I feel comfortable with the surgery and it is near to where I live.
Miss C H    on 20 Oct 2016  
         


Examination
I have previously had bad experiences with dentists. I am so glad I now use St Stephens. I feel completely at ease and that my teeth are in the best hands. My smile has never been better. :)
Ms G B    on 20 Oct 2016  
         


Fillings
Martin has always been extremely patient with me.
Ms J R    on 18 Oct 2016  
         


Examination
Good quality care, pleasant surroundings and a helpful and friendly team
Anonymous   on 18 Oct 2016  
         


Trouble
I have total confidence in the expertise and friendliness of the staff, their patience and good humour, so confident I was ableto get my husband to attend after many years of absence from dental surgeries.
Mrs A W    on 17 Oct 2016  
         


Examination New Patient
Friendly, caring and given time and help in explaining treatments etc. Not feeling rushed in and out!
Mrs M M    on 13 Oct 2016  
         


Trouble
I like the way Karen works
Mrs S L    on 12 Oct 2016  
         


Trouble
Tom and the dental nurse were kind and patient. He always takes the time to explain everything to me and reassure me.
Mrs P T    on 10 Oct 2016  
         


Examination
Friendly and professional
Anonymous   on 07 Oct 2016  
         


Examination New Patient
Friendly service from everyone, the receptionist was beyond helpful and the dental nurse and dentist were fabulous with my 1 yr old. The practice makes you feel safe and relaxed, a perfect start to a toddlers dental experience.
Mrs K R    on 05 Oct 2016  
         


Examination
STAFF VERY FRIENDLY AND HELPFUL. ALMOST MAKES A DENTAL VISIT A PLEASURE (ALMOST!)
Anonymous   on 02 Oct 2016  
         


Review
The staff were extremely nice and I had no problems with neither the work I had done nor the staff
Ms C B    on 01 Oct 2016  
         


Examination New Patient
First time with this dentist after a long break; Tom Buckland was excellent
Mr W R    on 29 Sep 2016  
         


Examination
Teeth dos'nt usually crop up in conversions.
Mr T H    on 19 Sep 2016  
         


Examination
Tom is the most calming and professional dentist I've ever met, a superb service.
Ms J B    on 19 Sep 2016  
         


Examination
Professional and obviously highly competent (not to mention personable, which is important).
Anonymous   on 18 Sep 2016  
         


Examination
the cost of dental treatment has gone up drastically from the time I first started goingNot everyone can afford such an expenditure so woudl need to find aNHs practice.
Mrs V T    on 13 Sep 2016  
         


Trouble
Excellent service Very professional and very friendly
Mr J M    on 13 Sep 2016  
         


Examination
Uber efficient dentist with state of the art equipment in the cleanest dental practise I have ever experienced.
Mrs H R    on 13 Sep 2016  
         


Examination New Patient
The practice looked bright and fresh, the waiting area - cosy, the people were lovely, the dentist was professional and merry. Best marks.
Anonymous   on 10 Sep 2016  
         


Examination New Patient
The practice looked bright and fresh, the waiting area - cosy, the people were lovely, the dentist was professional and merry. Best marks.
Anonymous   on 10 Sep 2016  
         


Examination
Friendly and professional efficient staff, which makes the whole experience more comfortable. Very convenient location, with handy close by street parking. A general all round good experience.
Anonymous   on 09 Sep 2016  
         


Trouble
I am very happy with everything at the practice - the care I receive from Martin, the service, the environment...
Mrs F G    on 08 Sep 2016  
         


Examination New Patient
Felt I was incapable hands
Mrs L S    on 05 Sep 2016  
         


Examination New Patient
Timings were prompt and Tom Buckland was open and honest. I was booked in quickly for my treatments next week.
Mrs A S    on 04 Sep 2016  
         


Examination
Put at ease. Appointments happen on time. Easy to park.
Miss C G    on 03 Sep 2016  
         


Trouble
Amazing DR Martin it's always ready to help you
Miss R B    on 02 Sep 2016  
         


Fillings
Because of my dentist Karen.
Mrs S L    on 02 Sep 2016  
         


Examination
Friendly and calm atmosphere
Mr R M    on 01 Sep 2016  
         


Trouble
Being a very nervous patient it takes me ages to gain confidence in my dentist Tac was lovely and the mother/son replacement are gaining my confidence each time I visit congratulations and many thanks to both of them especially for today also congratulations to the receptionists as they are always helpful and curtious.
Anonymous   on 01 Sep 2016  
         


Examination
Tom is always great at answering any queries I have and is very honest and helpful. he is always friendly and puts my mind at ease if I'm nervous. i often recommend him to friends and family.
Anonymous   on 01 Sep 2016  
         


Examination
Relaxed, professional, friendly staff and practice
Anonymous   on 31 Aug 2016  
         


Scale and Polish
expertise/professionalism/kindness/painless etc.etc..etc.
Mrs M B    on 30 Aug 2016  
         


Scale and Polish
The practice is friendly, comfortable, cheerful and professionally run.
Mrs S E    on 26 Aug 2016  
         


Scale and Polish
You are always made to feel very welcome
Ms S B    on 25 Aug 2016  
         


Fillings
excellent service
Mrs C D    on 24 Aug 2016  
         


Fillings
excellent service
Mrs C D    on 24 Aug 2016  
         


Examination New Patient
Very sensitive to my anxieties
Mrs S B    on 22 Aug 2016  
         


Examination New Patient
Very friendly and very quick check up. Identified the problem quickly and gave a solution. Advised of other treatment too, but did not push anything.
Ms L T    on 19 Aug 2016  
         


Examination
Confident I'm getting the best care and trust my dental surgeon through a number of years of regular visits.
Mr N H    on 18 Aug 2016  
         


Examination
Confident I'm getting the best care and trust my dental surgeon through a number of years of regular visits.
Mr N H    on 18 Aug 2016  
         


Examination New Patient
Friendly,welcoming and clean environment 😊
Mr L T    on 18 Aug 2016  
         


Trouble
A good combination of professional and friendly
Dr S F    on 17 Aug 2016  
         


Examination
I have been a patient for many years and be happy to refer friends to the practice
Anonymous   on 13 Aug 2016  
         


Examination
Feel confident with the skill of the dentist and totally relaxed
Mr N M    on 11 Aug 2016  
         


Examination New Patient
Chose for dentist Martin Southon specifically as he has good reputation and pleasant and approachable demeanour. My son, who has a disability and who might usually be anxious, found Martin very kind and actually offered to go in first!
Mrs M H    on 10 Aug 2016  
         


Examination New Patient
Chose for dentist Martin Southon specifically as he has good reputation and pleasant and approachable demeanour. My son, who has a disability and who might usually be anxious, found Martin very kind and actually offered to go in first!
Mrs M H    on 10 Aug 2016  
         


Examination New Patient
Felt very relaxed and friendly helpful caring staff. Clean practice too.
Ms N F    on 09 Aug 2016  
         


Examination New Patient
Felt very relaxed and friendly helpful caring staff. Clean practice too.
Ms N F    on 09 Aug 2016  
         


Examination New Patient
Friendly service
Anonymous   on 05 Aug 2016  
         


Examination
Non judgemental frank and honest dental advice!!
Mr H V d B    on 05 Aug 2016  
         


Exam Scale & Polish
Excellent service and always very friendly
Mr D S    on 04 Aug 2016  
         


Examination New Patient
Felt comfortable and the customer service was great.
Mr J W    on 04 Aug 2016  
         


Examination New Patient
Felt comfortable and the customer service was great.
Mr J W    on 04 Aug 2016  
         


Examination
Friendly, efficient and local to me
Mr R B    on 02 Aug 2016  
         


C2 Crown Fit
Work was undertaken professionally and as explained prior to treatment.
Anonymous   on 02 Aug 2016  
         


Examination
Friendly & professional practice throughout, a pleasure to visit (as much as a visit to the dentist can be!).
Mrs P D    on 29 Jul 2016  
         


Examination New Patient
On my first visit and feeling rather anxious, I was put at ease immediately by all the staff. I was very impressed with the way everything was explained to me thoroughly and the treatment was swift and painless. I would not hesitate to recommend the practice. Thank you.
Mrs S M    on 27 Jul 2016  
         


Examination
Excellent treatment as always
Mr C M    on 27 Jul 2016  
         


C2 Crown Fit
Confidence
Mr D H    on 26 Jul 2016  
         


Examination
Good rapport.
Anonymous   on 25 Jul 2016  
         


Consultation
It was an informative experience.
Mrs V T    on 25 Jul 2016  
         


Examination
Very good with the children.
Anonymous   on 25 Jul 2016  
         


Examination New Patient
Excellent service, on time, great friendly staff.
Mrs C D    on 25 Jul 2016  
         


Consultation
friendly atmosphere
Mrs J H    on 22 Jul 2016  
         


Examination
Good humoured, expert, confident and caring dentist and, despite arriving 75 minutes early, I was treated within 10 minutes of my arrival which was just long enough to "read" about Pamela Anderson in FHM in the waiting room ...
Mr D R    on 22 Jul 2016  
         


Examination
Very good, friendly service and with 6 month check ups first appointment at 9am suits me very well.
Mr A C    on 22 Jul 2016  
         


Trouble
Friendly staff and cool dentists!
Mrs F S    on 21 Jul 2016  
         


Examination New Patient
Dentist makes you feel at ease and clearly demonstrates competence.
Mr F G    on 21 Jul 2016  
         


Examination
All my family use this practice and are pleased with the treatment and service. I have no reason. Or to recommend.
Anonymous   on 21 Jul 2016  
         


Examination
The team is friendly, professional and delivers a great service.
Mrs K G    on 21 Jul 2016  
         


Examination
Always a good reception and treated well.
Anonymous   on 18 Jul 2016  
         


Examination
Made to feel at ease immediately by staff and surroundings. Very willing to answer any questions.
Anonymous   on 18 Jul 2016  
         


C2 Crown Fit
I trust Karen completely. I know I'm in safe hands, which is more than I can say about various dentists me and my family have had the misfortune to use in the past.
Mrs P H    on 16 Jul 2016  
         


Examination
Friendly service provided and relatively stress free.
Mrs M E    on 14 Jul 2016  
         


Examination New Patient
I was recommended to you by my partner's parents, and I was really happy with my visit and treatment thanks.
Miss A D    on 14 Jul 2016  
         


Scale and Polish
My teeth have never been better. After joining this surgery with a few dental problems all of which are now completely gone or greatly improved. Great advice and the best dentist I have ever had. Really pleased with the polite, friendly staff and excellent dentist.
Ms G B    on 13 Jul 2016  
         


Fillings
Very good service, no problems going to the dentist, Thank you Tom!
Mr T W    on 12 Jul 2016  
         


Examination
Excellent experience, even for a nervous patient.
Anonymous   on 10 Jul 2016  
         


Trouble
All staff are responsive and polite.
Ms S L    on 09 Jul 2016  
         


Extraction
The dentists are very experienced and the quality of service is excellent. No waiting time beyond your booked appointment.
Anonymous   on 07 Jul 2016  
         


Examination
Very kind and helpful
Miss C B    on 07 Jul 2016  
         


Bleaching
Felt welcome from the minute I set foot in the practice and Tom has been perfect as my dentist.
Mr J D    on 06 Jul 2016  
         


Examination
The service is reliable and friendly, and takes care to meet the requirements of each individual patient.
Anonymous   on 03 Jul 2016  
         


Examination
Friendly and approachable, felt very safe in their hands!
Miss A L    on 30 Jun 2016  
         


Examination
Friendly and professional service
Mrs S H    on 30 Jun 2016  
         


Examination
Friendly and professional service
Mrs S H    on 30 Jun 2016  
         


Trouble
The dentist was very kind caring and above all professional I had a wisdom tooth out it was painless and quick
Mr P H    on 29 Jun 2016  
         


Trouble
A friendly and professional dentist - Tom
Anonymous   on 24 Jun 2016  
         


Examination
Staff are always polite and friendly and my dentist, Karen, always gives me the best of care and is willing to explain and discuss treatment with me. I don't usually have to wait too long to get an appointment also.
Mrs S C    on 24 Jun 2016  
         


Fillings
I was dealt with in a relaxed, professional and unfussy manner
Anonymous   on 23 Jun 2016  
         


Examination
Employees are very welcoming
Mrs H R    on 21 Jun 2016  
         


Examination
Very friendly
Anonymous   on 17 Jun 2016  
         


Examination
I have already recommended the practice. I am extremely pleased with the overall quality of service, and the kind, competent and professional approach of Mr Buckland who is an excellent dentist.
Mr S T    on 15 Jun 2016  
         


Examination New Patient
The Dentist made me feel reassured and relaxed.
Mrs G W    on 14 Jun 2016  
         


Examination
Practice very central and easy to get to. Efficient, pleasant staff. When compared with my last dental practice in London though, I felt I was being rushed through. I was seen for about ten minutes only which included a scale and polish.
Ms J W    on 14 Jun 2016  
         


Trouble
Karen was very gentle with me as it was a difficult tooth to get out
Mr P B    on 14 Jun 2016  
         


Examination
I was rather nervous about visiting the dentist due to various past experiences. However, since coming to St Stephen's and being treated by Martin Southon I now feel more relaxed and have gone away with the positive feeling of returning in the future as and when I need to.
Anonymous   on 10 Jun 2016  
         


Examination
I've been going to this practice for close to 20 years and I did actually recommend you to a work colleague the other day.
Miss A H    on 10 Jun 2016  
         


C2 Crown Fit
Excellent, efficient and friendly service
Mrs G D    on 09 Jun 2016  
         


Examination
Pleasant surroundings and efficient service
Mr S T    on 08 Jun 2016  
         


Examination
Efficient, appointments run to time, very friendly staff, nice relaxed atmosphere in the surgery.:-) I believe I am treated with honesty the team are not looking to up sell surgery when it really isn't needed.
Mr S G    on 08 Jun 2016  
         


Examination
Friendly staff who make you feel welcome. Cost of treatment reasonable
Mrs P B    on 07 Jun 2016  
         


Fillings
Very careful reassuring treatment and helpful follow up appointment when I had an infection.
Anonymous   on 06 Jun 2016  
         


Examination
Because the dentist was really friendly
Anonymous   on 06 Jun 2016  
         


C1 Crown Preparation
Friendly, welcoming, and efficient.
Anonymous   on 05 Jun 2016  
         


Examination New Patient
Very friendly who put me at ease.
Mrs M N    on 02 Jun 2016  
         


Fillings
The service was very professional and re assuring
Anonymous   on 02 Jun 2016  
         


Trouble
Because Martin's a good dentist and there are nice people there.
Anonymous   on 31 May 2016  
         


Examination
I have been with this practice for 30 years and have never had any problems.
Anonymous   on 27 May 2016  
         


Examination
Because it is a very friendly practice providing an excellent service.
Ms G H    on 25 May 2016  
         


Examination New Patient
The team were friendly, quick and efficient. Everything you could hope for
Mrs R F    on 24 May 2016  
         


Examination
Martin is a very pleasant person and doesn't hurt me much. Thank you.
Mrs M S    on 23 May 2016  
         


Examination
Martin is a very pleasant person and doesn't hurt me much. Thank you.
Mrs M S    on 23 May 2016  
         


Examination New Patient
Very satisfied with the consultation with Martin, would fully recommend this dental practice.
Anonymous   on 22 May 2016  
         


Examination
Very good level of dental care
Mr G B    on 20 May 2016  
         


Examination
Because I feel that the practice is run efficiently and the treatment excellent.
Anonymous   on 20 May 2016  
         


Examination New Patient
felt really safe in the hands of very experienced and thoughtful dentist.
Dr M S    on 19 May 2016  
         


Examination
Reliable efficient and friendly
Mrs N W    on 19 May 2016  
         


Examination
Because I have had good/excellent treatment over many years.
Mr J O    on 18 May 2016  
         


Examination New Patient
The friendly team,who are extremely quick and efficient.
Anonymous   on 17 May 2016  
         


Examination
Confidence
Anonymous   on 17 May 2016  
         


B1 Bridge Preparation
The practise is a very modern one with a warm, welcoming atmosphere. The staff are very friendly, helpful and are willing to do what they can for you.
Miss L K    on 15 May 2016  
         


Root Canal Treatment
cleanliness, friendly staff, .
Mrs M B    on 12 May 2016  
         


Fillings
Martin is one of the best pain free dentists I have ever had. The surgery is clean tidy and smart.
Mr J A    on 09 May 2016  
         


Examination New Patient
On time, pleasant people
Anonymous   on 09 May 2016  
         


Review
successful work.
Dr M S    on 05 May 2016  
         


Examination
Friendly and efficient
Mrs G D    on 05 May 2016  
         


Examination
Lovely staff - incredible service - clean and welcoming.
Anonymous   on 03 May 2016  
         


Examination
Well priced for students and a friendly environment, seem reliable and trustworthy
Miss S B    on 30 Apr 2016  
         


Examination
Professional service
Anonymous   on 29 Apr 2016  
         


Examination
Very friendly staff from when we enter practice to when we leave. Very professional, efficient and friendly service from Martin
Mrs C H    on 29 Apr 2016  
         


Trouble
I needed to see a dentist quickly because of toothache. I was given an appointment for the following day.
Anonymous   on 27 Apr 2016  
         


Examination New Patient
Happy with the treatment and student discount is a big benefit
Miss P R    on 27 Apr 2016  
         


Scale and Polish
Very welcoming, totally relaxing. As someone with a fear of dentistry, they put me straight at ease during both tooth extractions and other treatment.
Mr J G    on 26 Apr 2016  
         


Examination
Not being a lover of the dentist, I feel Martin puts me at ease and explains what treatment is required in a plain speak manner.
Mr D B    on 23 Apr 2016  
         


Examination
Friendly professional practice with good facilities promoting confidence in their work.
Mrs K R    on 21 Apr 2016  
         


Examination
It's always a good experience, never had any problems with appointments so I would recommend this dentist.
Mrs G J    on 19 Apr 2016  
         


Root Canal Treatment
Totally confident in Martin.
Mr D H    on 18 Apr 2016  
         


Root Canal Treatment
Friendly approachable staff and a great dentist
Anonymous   on 15 Apr 2016  
         


Fillings
Never had any problems
Anonymous   on 10 Apr 2016  
         


Examination
Martin has been my dentist for many years and I've never had a problem with the practice. Any problem with my teeth and I have been seen promptly.
Mrs L S    on 08 Apr 2016  
         


Scale and Polish
Good service
Mr C B    on 07 Apr 2016  
         


Examination
Great Dentist.
Mr C L    on 06 Apr 2016  
         


Examination
The service is always professional and good.
Miss N S    on 06 Apr 2016  
         


Examination
Quality of care and service
Anonymous   on 05 Apr 2016  
         


Trouble
excellent service
Mr M W    on 04 Apr 2016  
         


Trouble
excellent service
Mr M W    on 04 Apr 2016  
         


Examination New Patient
My dentist was friendly and knowledgeable. He had a calming manner
Miss A B    on 01 Apr 2016  
         


Trouble
Everyone is friendly and approachable, I never feel awkward or uncomfortable and if I've ever been stressed the situation has been diffused well. The standard of service is excellent and my problems have always been solved.
Miss L C    on 01 Apr 2016  
         


Examination
Good service,
Mr T W    on 31 Mar 2016  
         


Examination
I have confidence in my dentist.
Anonymous   on 31 Mar 2016  
         


Examination
No problems so would recommend the practice
Mr W F    on 30 Mar 2016  
         


Trouble
I have always had good treatment and care from all staff
Mrs W S    on 29 Mar 2016  
         


Examination New Patient
Very friendly staff from beginning to end with an all around nice atmosphere. Also clear concise treatment with a very skilled dentist.
Anonymous   on 28 Mar 2016  
         


Examination New Patient
I have no major issues or complaints to make.
Mr S T    on 26 Mar 2016  
         


Trouble
Satisfactory service
Anonymous   on 22 Mar 2016  
         


Examination
Because my tooth was in major pain and they treated it almost instantaneously.
Mr R j A G    on 19 Mar 2016  
         


Examination New Patient
Very friendly and welcoming, felt like I was in safe hands
Anonymous   on 15 Mar 2016  
         


Fillings
Quick response to any dental problem. Full confidence in any work recommended and carried out. Friendly team.
Mrs M B    on 15 Mar 2016  
         


Examination
Friendly and relaxed practice. Also responsive to needs.
Mrs P R    on 15 Mar 2016  
         


Examination
Because I feel totally at ease there.
Mr B W    on 14 Mar 2016  
         


Examination
Because it is an excellent dental practice. Friendly and efficient.
Mrs F S    on 11 Mar 2016  
         


Examination
Excellent service
Anonymous   on 11 Mar 2016  
         


Examination New Patient
friendly service with time to talk to you
Anonymous   on 10 Mar 2016  
         


Examination
Trust, confidence
Anonymous   on 10 Mar 2016  
         


Examination
The dental practise is clean, comfortable & friendly
Miss S B    on 10 Mar 2016  
         


Examination New Patient
Ease of getting an appointment at a convenient time. Lovely surroundings and friendly staff.
Mrs C G    on 08 Mar 2016  
         


Examination
I've always been satisfied.
Anonymous   on 08 Mar 2016  
         


Examination
Friendly , honest and flexible appointments
Mrs S F    on 04 Mar 2016  
         


Examination
The staff are friendly, accommodating and efficient.
Mrs A W    on 03 Mar 2016  
         


Examination
Good service
Anonymous   on 01 Mar 2016  
         


Examination New Patient
Very friendly, made to feel comfortable. A lovely practice , very professional and Martin really takes pride in his work. Best dental practice I've been to.
Mr S W    on 28 Feb 2016  
         


Examination New Patient
Everyone was very friendly and put me at ease. There was no unnecessary waiting and since I particularly do not like going to the dentist this made the appointment a little easier.
Anonymous   on 25 Feb 2016  
         


Examination
Prompt appointment,no delay. Excellent ambience of the surgery.courtesy of the staff.swiftness of the treatment.
Anonymous   on 24 Feb 2016  
         


Examination
Always welcoming, clean tidy, all the latest kit which is unleashed at every opportunity.
Mr C M    on 23 Feb 2016  
         


Examination New Patient
I needed a quick appointment after cracking a tooth. I got one the next day, even just after registering with the practice. The dentist (Tom) was very helpful, although the treatment was quick, he was very thorough and saved my tooth.
Anonymous   on 23 Feb 2016  
         


Examination
The people there are really nice and friendly.
Anonymous   on 20 Feb 2016  
         


Extraction
Friendliness from reception staff to dentist
Ms A M    on 16 Feb 2016  
         


Examination
Very happy with my dentist
Mr J Q    on 10 Feb 2016  
         


Examination
Very friendly and polite practice.
Miss T S    on 09 Feb 2016  
         


Trouble
Extremely grateful to be seen at short notice with a very painful abscess.
Mrs B T    on 07 Feb 2016  
         


Examination
I have recommended st stephens as it is the best dentist I have ever been to
Anonymous   on 04 Feb 2016  
         


C1 Crown Preparation
Very professional, friendly practice. Attentive care given.
Mr A C    on 04 Feb 2016  
         


Trouble
Very nice and helpful
Miss W Z    on 02 Feb 2016  
         


Fillings
Friendly and convenient.
Anonymous   on 02 Feb 2016  
         


Trouble
I have always received exemplary treatment.
Anonymous   on 01 Feb 2016  
         


Suture Removal
I was only there for about 15 minutes in tot but the staff were friendly, they got me in the chair promptly after I arrived (didn't even have time to fill out the form that's how quick it was), and everything looked good. Plus TVs in the room make for great distractions when you're not trying to focus on what they're doing in your mouth...
Mr T K    on 27 Jan 2016  
         


Examination
appointment on time, friendly staff, good service
Mr R B    on 26 Jan 2016  
         


Examination
Efficient, friendly service in a modern, well equipped dental surgery
Anonymous   on 23 Jan 2016  
         


Examination
I was made to feel very comfortable and at ease, as well as my mind put at rest as I had been suffering from toothache up until my appointment.
Miss E V    on 22 Jan 2016  
         


Fillings
Excellent and friendly service
Mr R S    on 22 Jan 2016  
         


Trouble
Excellent Service.
Anonymous   on 21 Jan 2016  
         


Examination
Friendly and efficient service
Mr R M    on 20 Jan 2016  
         


Examination
I am quite afraid of dentistry. However my visits here are always a pleasant experience. All the procedures are explained in a clear and understandable manner.
Mrs M E    on 16 Jan 2016  
         


Trouble
I was a new patient and when calling for an appointment I just said I wanted a tooth removed there was no questions asked, when I saw the dentist he did just did what I needed. Excellant service, on time and, no pain, what more can you ask your dentist. Much better than the so called the NHS. Thank you. Unfortunately being human I will see you again.
Mrs S G    on 16 Jan 2016  
         


Examination
Think it is a very good practice for reasons given below.
Anonymous   on 14 Jan 2016  
         


Extraction
i would be highly likely to recommend this dentist to others as the whole experience was made a lot easier by the helpful, friendly but professional staff and the good surroundings.
Mrs L C    on 13 Jan 2016  
         


Examination
Ease of obtaining speedy appointment when requested. Confidence in the dental work of Dr Karen Leadbetter.
Anonymous   on 12 Jan 2016  
         


Examination
Fantastic service
Mr A G    on 12 Jan 2016  
         


Examination
Been at this practice for over 40 years and now wouldn't go anywhere else! Completely satisfied with their service.
Mrs A F    on 11 Jan 2016  
         


Fillings
Efficient friendly and painless! Also good filling
Mrs J S    on 11 Jan 2016  
         


Scale and Polish
Expert x friendly x clean x
Ms C H    on 08 Jan 2016  
         


Examination
It's a sound, well organised practice
Mr D E    on 08 Jan 2016  
         


Examination
always shad a good and friendly service from all staff
Mrs W S    on 08 Jan 2016  
         


Trouble
Great service
Anonymous   on 08 Jan 2016  
         


Bleaching
Friendly,and as I was very nervous I was put at ease.
Mrs C C    on 06 Jan 2016  
         


Trouble
I felt at ease.There was no rush very pleased with my treatment very polite dentist and assistant
Ms D F    on 31 Dec 2015  
         


Examination
The professional and friendly staff.
Miss J M    on 30 Dec 2015  
         


Trouble
I have just moved to Canterbury and was worried about getting a new dentist but found St Stephen's welcoming and reassuring and very friendly. Also very informative about his treatment.
Anonymous   on 29 Dec 2015  
         


Examination
Friendly prompt service, clean premises
Anonymous   on 29 Dec 2015  
         


Examination
Martin is a great dentist
Miss M C    on 29 Dec 2015  
         


Root Canal Treatment
I was in an extreme amount of pain. In my follow up appointment I was extremely anxious. Tom was both patient and efficient. He is a very empathetic dentist.
Mrs S C    on 26 Dec 2015  
         


Fillings
excellent treatment
Mr A P    on 24 Dec 2015  
         


Examination
Always been very pleased with the service received from the dental practice.
Anonymous   on 23 Dec 2015  
         


Examination
Always been very pleased with the service received from the dental practice.
Anonymous   on 23 Dec 2015  
         


Examination
We have been with Martin at the practice for over 26 years and have never had any problems or complaints.
Anonymous   on 23 Dec 2015  
         


Examination
Because Martin is a fabulous dentist whom I trust
Anonymous   on 22 Dec 2015  
         


Examination
Fantastic team, great practice and all round comfortable and lovely expericence
Miss K K    on 21 Dec 2015  
         


Trouble
Reliable and professional practice
Mrs M B    on 21 Dec 2015  
         


Examination
Pleasant surroundings, very nice staff and Karen has always taken very good care of my teeth. I feel she does her very best and am very satisfied.
Anonymous   on 21 Dec 2015  
         


Examination New Patient
Good service.
Anonymous   on 18 Dec 2015  
         


Examination
Excelklent, friendly professional care - everything always thoroughly explained - it never seems difficult to arrange an appointment.
Mr S T    on 16 Dec 2015  
         


Trouble
Ease of access for University students, who make up my friendgroup. Also the dentists were extremely competent and put me at ease.
Mr C G    on 14 Dec 2015  
         


Review
Friendly staff and great service
Mr B A    on 11 Dec 2015  
         


C2 Crown Fit
Perfect service!
Mr S D    on 10 Dec 2015  
         


Examination
Friendly, professional service
Mrs S H    on 09 Dec 2015  
         


Examination
Ease of getting short term appointments
Mr M P    on 08 Dec 2015  
         


Examination
Good dental care. I trust their clinical judgement.
Anonymous   on 06 Dec 2015  
         


Examination
very satisfied in all respects
Anonymous   on 06 Dec 2015  
         


Examination
Martin was very good with the children as three of us visited together.
Mr R W    on 01 Dec 2015  
         


Examination New Patient
Went in early, very friendly and put at ease
Miss A L    on 01 Dec 2015  
         


Examination New Patient
Very friendly and helpful staff. The dentist gave me step by step explanations of what was happening and good advice for caring for my teeth.
Dr A C    on 01 Dec 2015  
         


Examination
Karen is an excellent Dentist
Mr D G    on 01 Dec 2015  
         


Examination
The way I am treated
Mrs A C    on 01 Dec 2015  
         


Examination
The staff are always professional and friendly and are welcoming when you enter and don't make you feel that you are just a client.
Mrs D A E    on 30 Nov 2015  
         


Trouble
I just feel happy with my visits to this practice.
Mrs P R    on 30 Nov 2015  
         


Fillings
treatment received was very good and carried out in a professional and friendly manner.
Anonymous   on 27 Nov 2015  
         


Examination
Friendly and efficient care. Martin doesn't seem to suggest more that is really needed. This is from both Maureen and Terry.
Mrs M S    on 24 Nov 2015  
         


Review
I would highly recommend tis Dental surgery.
Anonymous   on 23 Nov 2015  
         


Examination
Never any problems!
Mr J K    on 20 Nov 2015  
         


Trouble
It is a very good dental practice, the dentists are very knowledgable and make you feel at ease.
Anonymous   on 19 Nov 2015  
         


Examination
Friendly reception felt at ease throughout
Anonymous   on 14 Nov 2015  
         


Trouble
Because this dental surgery offers an excellent service
Anonymous   on 13 Nov 2015  
         


Trouble
Friendly and comfortable environment and staff
Mrs S W    on 12 Nov 2015  
         


Examination
Because the service is excellent and it is a very comfortable practice. I particularly liked the background music playing.
Ms G H    on 11 Nov 2015  
         


Examination
reasons are below
Anonymous   on 10 Nov 2015  
         


Examination
The calm atmosphere and friendly staff.
Anonymous   on 10 Nov 2015  
         


Examination
Excellent care and treatment
Mr K S    on 09 Nov 2015  
         


Examination
I have been coming here since I was a child and travel from Whitstable to still come with my young son. The service is always excellent, especially from Karen Leadbetter, and the improvements made to the practice are high spec.
Ms K B    on 08 Nov 2015  
         


Examination
never had a problem with the practice
Anonymous   on 07 Nov 2015  
         


Examination New Patient
Pleasant environment. Easily accessible. Dentist easygoing relaxed manner.
Ms J W    on 03 Nov 2015  
         


Examination
Appointment easy to book and check up quick and professional
Anonymous   on 31 Oct 2015  
         


Trouble
Good service, Dentist friendly,
Mr T W    on 28 Oct 2015  
         


Examination
I have confident that my dentist works to very high standards
Mrs A D    on 27 Oct 2015  
         


Examination
I feel that my dentist is thorough and provides sound advice which is specific to my particular case so that I can care for my teeth. She is efficient but friendly and creates a good atmosphere in the surgery.
Mrs L F    on 26 Oct 2015  
         


Extraction
For me it is all about trust: I trust Martin's professional expertise and I like his direct and honest approach. He explains things clearly so there can be no misunderstanding.
Mrs N R    on 23 Oct 2015  
         


Fillings
After 10yrs with no dental care due to extreme phobia, ive now attended 6times! Have had various treatments & felt complete trust on all occasions. Years of torture in pain & confidence issues is now over, I feel fixed!
Anonymous   on 23 Oct 2015  
         


Examination
Prompt service, accessible in an emergency
Anonymous   on 20 Oct 2015  
         


Examination
professional treatment from Karen and her staff.
Mr C L    on 19 Oct 2015  
         


Examination
Professional service and always feel listened to with any concerns. Skill and experience of dentist
Mrs C H    on 19 Oct 2015  
         


Trouble
A good dentist that you can trust and put your confidence in that he will give you good care
Ms L C    on 17 Oct 2015  
         


Examination
I am always recommending the practice to others. I have high levels of trust in Karen Ledbetter and the nursing staff and reception team are friendly and professional.
Ms S B    on 11 Oct 2015  
         


Examination New Patient
Had my wisdom tooth removed, it was fast and easy and painless to boot
Miss S K    on 10 Oct 2015  
         


Examination New Patient
Had my wisdom tooth removed, it was fast and easy and painless to boot
Miss S K    on 10 Oct 2015  
         


Trouble
Very patient, helpful, and understanding of problem. Very thorough and took time to give a practical, cheap first solution to the problem. I may incur further more costly treatment but this was not your first priority which was refreshing.
Mrs S C    on 07 Oct 2015  
         


Examination
Friendly and welcoming staff.
Anonymous   on 06 Oct 2015  
         


Examination
Friendly and welcoming staff.
Anonymous   on 06 Oct 2015  
         


Examination New Patient
The friendly and informative manner in which my appointment was conducted
Mr P D    on 05 Oct 2015  
         


Examination
Efficient and friendly
Mrs S B    on 03 Oct 2015  
         


Trouble
Martin Southon always makes the patient feel comfortable
Anonymous   on 01 Oct 2015  
         


Fillings
Everyone pleasant and efficient
Mrs C F    on 29 Sep 2015  
         


Trouble
Good quick service as usual.
Anonymous   on 28 Sep 2015  
         


Examination
Very friendly staff and helpful
Mr D S    on 28 Sep 2015  
         


Examination New Patient
The service provided by my dentist
Anonymous   on 26 Sep 2015  
         


Examination New Patient
The dentist and dental nurse were polite, professional and explained every element of the treatment I needed and provided great advice.
Miss K O    on 25 Sep 2015  
         


Examination New Patient
Feel very comfortable there.
Anonymous   on 24 Sep 2015  
         


Examination
Comfortable surroundings with friendly staff
Mr A S    on 23 Sep 2015  
         


Examination
I am very happy with the service my family receive.
Anonymous   on 23 Sep 2015  
         


Examination
Loyalty
Anonymous   on 22 Sep 2015  
         


Examination
See below.
Anonymous   on 22 Sep 2015  
         


Examination
I've been a happy patient for over 20 years
Mrs L S    on 21 Sep 2015  
         


Examination New Patient
My dentist Karen is really lovely, the practice is clean and modern.
Miss A S    on 21 Sep 2015  
         


Trouble
Dr. Tom Buckland was super! He quickly assessed the situation and dealt with my tooth extraction (pain free!). The practice was clean and all staff members efficient from registration to my leaving. Best dental experience and will register rest of my family.
Mrs K G    on 19 Sep 2015  
         


Examination
Efficient, effective, attentive: exactly what is needed.
Anonymous   on 19 Sep 2015  
         


Trouble
I have been a customer for over 20 years and have absolute trust and faith in Martin Southen
Mr M D    on 18 Sep 2015  
         


Trouble
content with what went on
Mr D R    on 14 Sep 2015  
         


Examination
Karen is an amazing dentist- welcoming, caring , professional and competent.
Mrs E W    on 12 Sep 2015  
         


Examination New Patient
Very helpful and calming staff, great atmosphere and excellent treatment
Anonymous   on 10 Sep 2015  
         


Examination
Good service. Clean tidy and punctual.
Mr J M    on 10 Sep 2015  
         


Examination
Always very good with my children.
Mrs G G    on 10 Sep 2015  
         


Scale and Polish
The practice is friendly and approachable.
Mrs L B    on 09 Sep 2015  
         


Examination
Top quality of staff and practice in general.
Mr M W    on 08 Sep 2015  
         


Examination
The practice is really friendly and always treats the parients sympathetically and with utmost care.
Anonymous   on 08 Sep 2015  
         


Examination
Have been with the practice many years and always made welcome
Ms P W    on 04 Sep 2015  
         


Examination
I am happy with the service.
Miss E C    on 02 Sep 2015  
         


Examination
Good helpful people and good standard of service.
Mrs C F    on 28 Aug 2015  
         


Examination
Martin Southon is an excellent dentist and I can get an appointment quickly if needed.
Mr H F    on 28 Aug 2015  
         


Examination
Always had excellent care every time that I've been.
Mr S B    on 27 Aug 2015  
         


Examination
Ease of making appointment, punctuality , professional quality service.
Anonymous   on 27 Aug 2015  
         


Examination
Punctual and comfortable chair.
Mr R M    on 27 Aug 2015  
         


Review
Very friendly and easing staff I usually am scared of going
Mr D S    on 27 Aug 2015  
         


Fillings
Polite staff and helpful dentist
Mrs J P    on 27 Aug 2015  
         


Trouble
My wife and I moved to Canterbury in 1987 and as I worked and lived on the University campus we selected your practice it being the nearest to our home. We have never regretted our selection.
Mr C R    on 24 Aug 2015  
         


Examination
Have been a patient at this practice for a long time! I rarely have to wait long for my appointment.
Mrs P R    on 24 Aug 2015  
         


Examination
Fast, friendly and professional service. Couldn't ask for more.
Miss J A    on 21 Aug 2015  
         


Examination
Over a long period as one of your patients i have always received good and prompt care
Mr J B    on 19 Aug 2015  
         


Fillings
Helpful explanation of my dental situation. Careful consideration of best treatment plan. Short turnaround and excellent quality result.
Mr D M    on 18 Aug 2015  
         


Trouble
Because the service is excellent.
Anonymous   on 15 Aug 2015  
         


Examination
It was a pleasant experience both in the way I was greeted and treated
Mr G L    on 13 Aug 2015  
         


Examination
The approachability and professionalism of Karen.....and the fact that she has never hurt any of us, whatever she has had to do to us! The setting and ambience of the practice is also very soothing, and the receptionists are always most helpful and pleasant.
Mrs A P    on 13 Aug 2015  
         


Examination
Friendly personal service
Mr J H    on 07 Aug 2015  
         


Examination
Seen on time.. :)
Anonymous   on 07 Aug 2015  
         


Fillings
Staff were very friendly. The whole practice is very clean and tidy.
Mr D S    on 03 Aug 2015  
         


Examination
I don't often get asked to recommend a dentist
Anonymous   on 03 Aug 2015  
         


Fillings
Practice is very modern, tidy, clean and has very good and knowledgeable people running it.
Mr B W    on 02 Aug 2015  
         


Examination
I have trust in the practice that and now do not mind going to the dentist
Mrs D S    on 30 Jul 2015  
         


Examination
I use to have a fear of dentists, I put up with extreme toothache for 5 years, after less than 5 minutes I felt confident, to trust in my dentist within 3 weeks all my teeth problems had been delta with and for the first time in 5 years I was able to eat pain free. Highly recommended for anyone with a fear of the dentist.
Anonymous   on 30 Jul 2015  
         


Fillings
Because my dentist is skillful and considerate.
Mr G M    on 30 Jul 2015  
         


Examination
Relaxing experience and easy availability for appointments
Anonymous   on 29 Jul 2015  
         


Trouble
I have been a patient for 20 years or so and very happy with level of service from all staff
Anonymous   on 28 Jul 2015  
         


Examination
They have always put the patient first
Mr R M    on 21 Jul 2015  
         


Examination
Personable staff, quick treatment
Mr R B    on 21 Jul 2015  
         


Trouble
When I needed an emergency appointment I was assisted immediately and given all the information I needed. Treatment is always made as comfortable as possible and everyone is friendly and helpful.
Mrs B P    on 18 Jul 2015  
         


Examination
Pleasant surroundings and dishy dentist
Anonymous   on 08 Jul 2015  
         


Fillings
Friendly staff who put you at ease
Anonymous   on 07 Jul 2015  
         


Examination
Extremely pleasant ladies in reception and the whole staff at the practice put you at ease.
Anonymous   on 07 Jul 2015  
         


Trouble
Dentist make tou feel at ease and not worried
Anonymous   on 07 Jul 2015  
         


Examination
Always receive excellent treatment
Anonymous   on 06 Jul 2015  
         


B2 Bridge Fit
Excellent dentists and a friendly practice.
Mr H F    on 06 Jul 2015  
         


Examination
Always had great service at reasonable cost, and Dr. Karen Leadbetter has looked after us really well for a few years now. Well done!
Mr H W    on 04 Jul 2015  
         


Examination
An excellent all round experience.
Mr D P    on 29 Jun 2015  
         


Examination New Patient
I'm very nervous of dentists but this one has a friendly approach and brilliant staff.
Anonymous   on 26 Jun 2015  
         


Examination
Friendly Dentist
Anonymous   on 23 Jun 2015  
         


Examination New Patient
very friendly staff, good and quick treatment
Anonymous   on 23 Jun 2015  
         


Examination
The practice appears to offer everything a patient could expect to find in an efficient manner with no time wasted. For example today I was in and out in under ten minutes for a six month check up, scale and polish. . In addition to the questions below
Mr P L - e    on 23 Jun 2015  
         


Examination
Feel very confident with dental treatment. Mr Buckland explains everything in a concise and friendly manner. All options are explored/discussed plus excellent advice and guidance on preventative measures.
Mr S T    on 23 Jun 2015  
         


Fillings
Pain free treatment by competent confident young dentist
Anonymous   on 22 Jun 2015  
         


Examination
The practice is small and has a comfortable atmosphere, and the staff are reliable and friendly.
Anonymous   on 21 Jun 2015  
         


Examination New Patient
As a new patient and in a lot of pain, the service received from the initial telephone call to the practice and my appointment was excellent. The dental treatment that I received from Tom and his team was fantastic, I cannot express my gratitude enough. It was the most comfortable visit I have ever had attending a Dentist. Thank you so much.
Mrs S D    on 19 Jun 2015  
         


Scale and Polish
Prompt an good service and care
Mr J Q    on 18 Jun 2015  
         


Fillings
Your made to feel very welcome
Mr R M    on 18 Jun 2015  
         


Examination
Very friendly staff which make you feel at ease and also very thorough make sure everything is done that needs to be.
Miss B B    on 17 Jun 2015  
         


Examination
The main reason why I feel extremely likely to recommend this dental practice to friends and family, is because it has always looked after us very well .
Mrs H B    on 15 Jun 2015  
         


Fillings
Because it is a good dental practise
Anonymous   on 13 Jun 2015  
         


Examination
Great service and professionalism. Martin is very reassuring and does an excellent job, explaining everything fully.
Mr G H    on 11 Jun 2015  
         


Review
See final comment below…..
Anonymous   on 10 Jun 2015  
         


Examination
Since 1958 I have never wanted to go to the dentist. I made myself go and gritted my teeth until the visit was over. Today for the very first time I realised I had relaxed and enjoyed the experience. Thank you Martin.
Mrs M S    on 05 Jun 2015  
         


Trouble
Excellent friendly service.
Anonymous   on 05 Jun 2015  
         


Review
Excellent treatment as usual from Karen Leadbetter
Mr C M    on 05 Jun 2015  
         


Examination New Patient
I had my problems explained clearly to me and the whole experience was very professional.
New F H    on 05 Jun 2015  
         


Examination
Quick, efficient and friendly service.
Rev K M    on 05 Jun 2015  
         


Trouble
SEMI CONTENTMENT
Mr D R    on 05 Jun 2015  
         


Trouble
Friendly, efficient service
Anonymous   on 05 Jun 2015  
         


Examination
Good standard of treatment at a reasonable price
Mrs L F    on 05 Jun 2015  
         


Examination
The whole experience was very pleasant today. The receptionist was very polite and professional, and the dentist Tom (who we had not met before) immediately put my 8 year old child at ease. Tom was friendly, informative and helpful.
Dr C B    on 28 May 2015  
         


Examination New Patient
Excellent service, efficient and good diagnosis :) very friendly and well done
Anonymous   on 22 May 2015  
         


Examination New Patient
The practice is very modern and sophisticated, all the staff were very helpful and friendly and the dentist has a good sense of humour!
Mr N W    on 21 May 2015  
         


Trouble
Friendly and reassuring service
Mrs L B    on 20 May 2015  
         


Trouble
it is friendly, clean and overall very good
Anonymous   on 20 May 2015  
         


Consultation
Manoj is superb.
Mr H F    on 18 May 2015  
         


Recement Crown
Very positive experience, friendly staff and quick service
Miss L B    on 17 May 2015  
         


Examination New Patient
Confident in the ability and integrity of the members of the practice
Anonymous   on 13 May 2015  
         


Examination
The service was excellent.
Ms G H    on 12 May 2015  
         


Trouble
I have been a patient at this practice for at least 25 years and have always been pleased with my treatment.
Mrs S H    on 11 May 2015  
         


Scale and Polish
The dentist was very friendly and happy to give information and explain things. I found out many important facts I did not know, and I discovered that I was cleaning my teeth the wrong way.
Ms G Z    on 11 May 2015  
         


Trouble
pleased with the care taken to ensure best possible treatment
Mr A P    on 09 May 2015  
         


Fillings
modern practice, latest equipment,
Anonymous   on 08 May 2015  
         


Trouble
Excellent service. State of the art equipment. Uber hygienic.
Anonymous   on 07 May 2015  
         


Examination
I have confidence in the team.
Anonymous   on 06 May 2015  
         


Trouble
extremely satisfied with my treatment whenever I attend .
Mrs R S    on 03 May 2015  
         


Examination
Our dentist is very relaxed friendly and inspires confidence.
Anonymous   on 01 May 2015  
         


Review
Because it is so re answers below.
Mr W d D    on 01 May 2015  
         


Trouble
Karen Leadbetter has always given superb care and attention to my dental problems. I cannot thank her enough. My wife has also enjoyed the same experience with her care attention.
Mr C M    on 01 May 2015  
         


Examination New Patient
Friendly and efficient service
Ms K S    on 01 May 2015  
         


Fillings
I find the staff very friendly, helpful and professional.
Miss J M    on 01 May 2015  
         


Trouble
Professional and caring service. Martin makes you feel like a person, not just a tooth to be treated.
Mrs B O    on 01 May 2015  
         


Examination
Over 30 years, I have never had a bad experience.
Anonymous   on 01 May 2015  
         


Examination
Easy manner, gentle and painless procedures, friendly staff
Mr R W    on 01 May 2015  
         


Examination
Always been very happy with my treatment
Anonymous   on 01 May 2015  
         


Examination New Patient
Very clean and nicely organised resection and modern surgery. Polite pleasant reseptionist, friendly and reassuring Dentist and technician, did only what was neccessary using latest equipment.
Mr M R    on 01 May 2015  
         


Examination
The friendly and factual approach that they have... They treat my teeth and not my wallet. I am very untrusting of some dentists and because of this I used to go all the way to beccles to my old dentist to be seen. But after getting many recommendations from some down to earth kind of people I tried this dentist and am very pleased to be a with this dentist surgery.
Mr B M    on 01 May 2015  
         


Examination
Very good service and quality dentistry.
Anonymous   on 10 Apr 2015  
         


Examination
Karen and her staff provide an excellent service
Mr C L    on 08 Apr 2015  
         


Examination
I was seen promptly and treated with respect and courtesy by both support staff and my dentist.
Anonymous   on 07 Apr 2015  
         


Examination
Friendly people clean and inviting reception and waiting area.
Mrs L W    on 02 Apr 2015  
         


Examination
The staff are good at what they do-both professional and friendly. Practice is also very clean.
Miss M L    on 01 Apr 2015  
         


Examination New Patient
Friendly staff and decisive dentist
Anonymous   on 30 Mar 2015  
         


Examination
very good dentistry
Anonymous   on 30 Mar 2015  
         


Examination
Good care.
Anonymous   on 28 Mar 2015  
         


BRH
Because always very friendly and good with my teeth.
Mrs G G    on 28 Mar 2015  
         


Examination
Friendly and professional Practiece
Mrs P R    on 27 Mar 2015  
         


Examination
friendly atmosphere, reliable appointments, good information on new technologies, etc.
Anonymous   on 25 Mar 2015  
         


Fillings
Everything about the surgery is welcoming, friendly and professional.
Miss K K    on 24 Mar 2015  
         


Examination New Patient
The environment and the people are very friendly!
Miss F A    on 23 Mar 2015  
         


Fillings
Efficient service
Mr D K    on 22 Mar 2015  
         


Examination
Always had good treatment
Mr A D    on 21 Mar 2015  
         


C2 Crown Fit
Friendly and efficient service
Anonymous   on 21 Mar 2015  
         


Examination
The practice is so good
Anonymous   on 20 Mar 2015  
         


Recement Crown
No waiting, and very good service and treatment.
Ms G H    on 19 Mar 2015  
         


Extraction
always a warm friendly welcome
Mrs W S    on 19 Mar 2015  
         


Examination
Clean, welcoming and friendly with an excellent standard of care.
Mrs N D D    on 18 Mar 2015  
         


Trouble
every body there is extremely friendly and its a lovely clean dentist. for someone who is petrified of the dentist, I was made to feel completely relaxed
Anonymous   on 18 Mar 2015  
         


Examination
Excellent service.
Mrs B T    on 18 Mar 2015  
         


Examination
Excellent service.
Mr G T    on 18 Mar 2015  
         


Examination
On time, nice people
Anonymous   on 13 Mar 2015  
         


Examination
High quality of care, and the environment within which it is provided.
Anonymous   on 13 Mar 2015  
         


Examination
comfortable, clean and fast
Anonymous   on 12 Mar 2015  
         


Trouble
Reliable, trustworthy and friendly staff.
Mrs G R    on 10 Mar 2015  
         


Examination
Recent uplift and investment in the practice has been impressive. Overhead TV monitors are absorbing!
Anonymous   on 09 Mar 2015  
         


Examination
Kindness and helpfulness
Mrs S B    on 07 Mar 2015  
         


Examination
Been coming here for years, as pleasant as a visit to the dentist gets!
Anonymous   on 03 Mar 2015  
         


Examination
Helpful and friendly and good with my children.
Mr T H    on 03 Mar 2015  
         


Examination
Excellent warm, friendly dentist who we absolutely trust to give our family excellent care.
Mr J D    on 28 Feb 2015  
         


Examination
I can trust the treatment and advice given to me.
Anonymous   on 24 Feb 2015  
         


Examination
Good service
Anonymous   on 23 Feb 2015  
         


Examination
Convenience and Dr Southon himself.
Anonymous   on 20 Feb 2015  
         


Fillings
People friendly
Mr P B    on 19 Feb 2015  
         


Examination
Location and friendly service.
Mr A G    on 16 Feb 2015  
         


Trouble
only 100 yards from home9
Anonymous   on 14 Feb 2015  
         


Trouble
Closeness to where I live and work, excellent care and friendly staff
Mrs F M    on 13 Feb 2015  
         


Examination
Martins & his staff have always been very good, friendly & professional. The surgery & facilities are first class. Great selection of car mags too.
Mr N W    on 11 Feb 2015  
         


Examination
Ceiling mounted TV
Mr H V d B    on 06 Feb 2015  
         


Examination
Good professional standard, friendly & competant, gives advise but not trying to push expensive treatments
Mr P J M    on 04 Feb 2015  
         


Examination
Pleasant experience
Mrs C H    on 04 Feb 2015  
         


Examination
See above
Mr B W    on 04 Feb 2015  
         


Examination
Martin has been there for a long time, since he bought out his partner he has done a lot of changes for the best and Martin is an excellent dentist.
Mr J G    on 03 Feb 2015  
         


Examination New Patient
Friendly efficient staff, Very clean environment, Good reading material. love the televisions above the treatment chairs.
Mrs M T    on 03 Feb 2015  
         


Examination
Attitude and approach to long-standing patients. The fact that I never have to wait - my appointment time is the time I am seen.
Anonymous   on 02 Feb 2015  
         


Examination
Friendly and professional
Mr R M    on 01 Feb 2015  
         


Exam Scale & Polish
No problem booking an appointment. Good dentist
Mr J Q    on 29 Jan 2015  
         


Examination
The efficiency and politness.
Ms S L    on 29 Jan 2015  
         


Fillings
I find Martin a very approachable person and one who is willing to explain the treatment that is required
Mr D B    on 26 Jan 2015  
         


Extraction
It's 5 minutes walk from my home.
Mr L G    on 22 Jan 2015  
         


Examination
The practice is very convenient for me, and there is a positive feel about the service. I am fortunate in not having had any major dental problems (touchwood), so my use of the service is relatively limited, 6 month checks and scale and polish.
Mr A C    on 22 Jan 2015  
         


Examination
Friendly efficiency
Mr R B    on 19 Jan 2015  
         


Trouble
Access to appointments
Mrs K V G    on 18 Jan 2015  
         


Extraction
Pleasant competence and willingness to explain
Mr G B    on 15 Jan 2015  
         


Examination
Friendly, trustworthy service by the staff.
Miss J M    on 06 Jan 2015  
         


Examination
Good treatment always and generally very punctual.
Mr D E    on 06 Jan 2015  
         


Examination
I have been a patient since 1987 and have always been happy with my treatment.
Mrs S H    on 05 Jan 2015  
         


Examination
Friendly, approachable and gentle dentist who I'm not afraid to ask questions to. She never minds explaining things to me. Over the years, I've learnt I can trust her advice.
Anonymous   on 24 Dec 2014  
         


Examination New Patient
Online appointments; quick, efficient and friendly treatment
Anonymous   on 24 Dec 2014  
         


Trouble
Skill of dentists
Anonymous   on 23 Dec 2014  
         


Trouble
the excellent dental care
Mr A P    on 20 Dec 2014  
         


Examination
convenient, parking nearby, comfortable waiting room, friendly reception, dentist who explains treatment.
Mr P F    on 17 Dec 2014  
         


Trouble
Paintings look good and my Dentist is friendly just like Tack.
Mr T W    on 16 Dec 2014  
         


Examination
friendly, and Karen and her assistant are good at putting people at ease, well me. A lot of people are afraid of you lot. Bad school dentists, like when they sat on your lap to pull a tooth out.........
Mr P B    on 15 Dec 2014  
         


Examination
The friendly staff. Feel really comfortable with Martin. He always asks after my family. I feel it is important to feel comfortable with my Dentist, as I do with my GP.
Mrs C C    on 15 Dec 2014  
         


Examination
Modern and friendly staff. Nothing is too much bother.
Mr A S    on 12 Dec 2014  
         


Examination
Pleasant friendly atmosphere
Anonymous   on 12 Dec 2014  
         


Trouble
Ease of making an appointment within 2 to 3 days
Anonymous   on 11 Dec 2014  
         


Examination
Very friendly
Ms P W    on 09 Dec 2014  
         


Examination
lOCATION
Mr M P    on 08 Dec 2014  
         


Fillings
Friendly and familiar, been coming since I was 11
Mrs S G    on 05 Dec 2014  
         


Trouble
Everything. Cheerful surroundings. Very clean and tidy. Karen Leadbetter is the best dentist I have ever had and I've had quite a few! She is very thorough, gentle and friendly and I highly recommend her..
Mrs N D D    on 04 Dec 2014  
         


Examination
It is close by and does a good job
Mr S T    on 04 Dec 2014  
         


Examination
Friendly and local
Anonymous   on 02 Dec 2014  
         


Fillings
Happy smiley people
Mrs G R    on 02 Dec 2014  
         


Examination
Friendliness of Mr. Southen and the attractiveness of the whole surgery, both the waiting room and the operating theatre.
Mrs M S    on 02 Dec 2014  
         


Examination
Dentists
Anonymous   on 02 Dec 2014  
         


Examination
Friendly and professional staff, easy to find a suitable booking slot and easy access/parking.
Mr I V    on 01 Dec 2014  
         


Examination
Within walking distance of my home.
Mrs C D    on 24 Nov 2014  
         


Fillings
Quick, friendly and efficient
Anonymous   on 19 Nov 2014  
         


Examination
Good friendly service. Clean and bright environment.
Anonymous   on 18 Nov 2014  
         


Fillings
Very friendly and professional, with extremely sensible and pragmatic approach to treatment options
Anonymous   on 10 Nov 2014  
         


Root Canal Treatment
I feel at ease and I know Martin will fix my teeth. I can get an emergency appointment when I need one.
Mrs C J    on 07 Nov 2014  
         


Examination
every one is friendly and polite
Mrs W S    on 07 Nov 2014  
         


Examination
Hard to day: v good all round, nothing stands out! BUT I have a complaint about the survey. This, like many other surveys, forces arbitrary answers to 'compulsory' questions. I rarely think of discussing dental products with my dentist so I didn't want to answer the question but I suspect if I could it would be a high mark. I left it blank but the 'system' has entered an arbitrary 3 on my behalf! Not fair on my dentist or on me!
Mr J K    on 07 Nov 2014  
         


Examination
Hard to say. Good all round, such that nothing stands out, except once let me off a charge for a (rare) missed appointment.
Mr J K    on 07 Nov 2014  
         


Examination
Brilliant dentist in a well-equipped modern and 'state of the art' practice
Mr G H    on 04 Nov 2014  
         


Examination
Accessible, approachable, efficient and friendly
Anonymous   on 03 Nov 2014  
         


Examination New Patient
It was a quiet, relaxing welcome as soon as I entered, which then reduced any anxiety.
Miss Z R    on 01 Nov 2014  
         


Examination
Location
Anonymous   on 30 Oct 2014  
         


Examination
Friendly staff. Like the improvements since the refurbishment.
Mrs R F    on 29 Oct 2014  
         


Temp
Convenience and ability to park nearby
Mr D G    on 29 Oct 2014  
         


Examination
Friendly staff Always a pleasant experience
Mrs G J    on 28 Oct 2014  
         


Examination New Patient
friendly staff
Miss R S    on 28 Oct 2014  
         


Examination
Martin And his lovely team. I am a nervous patient and am always made comfortable and reassured.
Ms J T    on 27 Oct 2014  
         


Examination
Martin: he is friendly but very direct and honest. What you see is what you get!
Mr W R    on 26 Oct 2014  
         


Examination
Clean and comfortable
Anonymous   on 22 Oct 2014  
         


Trouble
Friendly and makes you feel at ease even if you are nervous
Mrs L B    on 22 Oct 2014  
         


Examination
Karen. She has looked after my teeth for the last 25+ years and I have complete confidence in her! Always cheerful.
Mr H R    on 21 Oct 2014  
         


Examination
Martin is always on top of new equipment, technology and tools , also appointments are always on time.
Mr J G    on 21 Oct 2014  
         


Examination
location and expertise
Anonymous   on 19 Oct 2014  
         


Examination
Been a patient for 30 plus years,why change?
Mr J O    on 16 Oct 2014  
         


Examination
The friendliness of the staff.
Anonymous   on 16 Oct 2014  
         


Examination
Martin.
Anonymous   on 13 Oct 2014  
         


Examination New Patient
Good friendly yet professional environment.
Anonymous   on 12 Oct 2014  
         


Examination New Patient
Approachable team
Miss K M    on 25 Sep 2014  
         


Examination
Clean, tidy and punctual with appointments.Good to have a reminder letter as to when next check up appointment is
Mr J M    on 22 Sep 2014  
         


Examination
The dentist is very kind and helpful with suggestions on how to clean your teeth.
Miss S N H    on 17 Sep 2014  
         


Examination
My dentist, Karen
Anonymous   on 17 Sep 2014  
         


Examination
Calm relaxed manner of Mr Martin Southon
Mr G T    on 16 Sep 2014  
         


Examination
Calm relaxed manner of Mr Martin Southon.
Mrs B T    on 16 Sep 2014  
         


Consultation
Friendly, small, convenient.
Mr J B    on 15 Sep 2014  
         


Examination New Patient
It's friendly and of a high standard of dentistry.
Mrs M B    on 11 Sep 2014  
         


Trouble
My dentist- Martin
Mrs A D    on 11 Sep 2014  
         


Trouble
Paintings, Tom and a good welcome, fast action on the day.
Mr T W    on 11 Sep 2014  
         


Trouble
Good old fashioned customer service.
Mr C R    on 08 Sep 2014  
         


Examination
One of the most important things to encourage patients to attend a dental clinic on a regular basis is to trust the dentist that treats you. Martin has looked after my teeth for many years now and I have 100% trust in what he says and does for me. The fact that he runs a very modern, clean, friendly practice also helps but that all important trust is there.
Mrs W B    on 05 Sep 2014  
         


C2 Crown Fit
Friendliness and having confidence in the clinicians
Mrs M I    on 01 Sep 2014  
         


Examination
Friendly, efficient and willing to answer any queries you have.
Mrs N H    on 31 Aug 2014  
         


Examination
Clean and freindly
Mrs G G    on 28 Aug 2014  
         


Examination
I have been attending the practice for more than 20years and it is the familiarity I like and the staff are trustworthy and friendly and remain relatively consistent.I appreciate the fact that it has moved with the times.
Anonymous   on 26 Aug 2014  
         


Examination
The staff are friendly and I'm always comfortable when having any treatments.
Miss L N    on 25 Aug 2014  
         


Examination
Friendly and easy to get to
Mr N F    on 19 Aug 2014  
         


Examination
Staff and treatment I have recived.
Mr C L    on 18 Aug 2014  
         


Examination
Convenient to home ! Have been going to this practice for nearly 30years
Anonymous   on 15 Aug 2014  
         


Examination
convenient and professional
Prof J S    on 15 Aug 2014  
         


Examination
Clean and bright
Anonymous   on 11 Aug 2014  
         


Examination
Friendly staff excellent dentist
Anonymous   on 07 Aug 2014  
         


Examination
the professionalism of the dental surgeon and care taken to ensure i get the best treatment,also the friendly attitude of all the staff
Mr A P    on 07 Aug 2014  
         


Examination New Patient
Nice clean environment friendly and caring team Child friendly too . A lovely dentist glad I moved ! St stephens had restored my faith again with dentist
Miss R R    on 07 Aug 2014  
         


Examination
Martin is very competent, friendly and approachable. It is within walking distance
Anonymous   on 05 Aug 2014  
         


Examination
Friendliness and professionalism
Mrs P R    on 04 Aug 2014  
         


Examination
Friendly staff.
Mrs D R    on 03 Aug 2014  
         


C1 Crown Preparation
everything, but punctuality is outstanding
Mr M W    on 02 Aug 2014  
         


Examination New Patient
The dentist and the cleanliness
Anonymous   on 01 Aug 2014  
         


Fillings
Really friendly service, great work, and evening appointments available
Anonymous   on 01 Aug 2014  
         


Examination New Patient
Everything explained, easy to park, no waiting
Anonymous   on 31 Jul 2014  
         


Examination
How friendly and kind everyone is.
Mr S B    on 31 Jul 2014  
         


Examination
Friendly and efficient
Mr M P    on 31 Jul 2014  
         


Examination
the friendliness of staff
Anonymous   on 30 Jul 2014  
         


Trouble
Up to date, friendly, efficient
Mr C R    on 29 Jul 2014  
         


Trouble
Everything is good. I am very pleased with the treatment I have received from Martin over the years
Anonymous   on 29 Jul 2014  
         


Examination New Patient
I like the calm environment, the TVs on the ceiling and the cleanliness.
Miss C S    on 28 Jul 2014  
         


Examination
as above
Mrs G B    on 28 Jul 2014  
         


Examination
Punctuality and pleasantness
Mrs E ( G    on 24 Jul 2014  
         


Trouble
Quick appointment, seen on time, pain and stress free procedure carried out.
Mr C M    on 22 Jul 2014  
         


Examination
Close and friendly
Mr S B    on 21 Jul 2014  
         


Trouble
Martin Southern. Very approachable, trustworthy, friendly and above all professional.
Mr M D    on 21 Jul 2014  
         


Examination
From my point of view it is efficient and friendly. I also feel Karen gives me an honest opinion about my dental health.
Mr A C    on 17 Jul 2014  
         


Examination
The ability to get an appointment at short notice
Mr J Q    on 16 Jul 2014  
         


Trouble
Clean, tidy, professional.
Mr H W    on 16 Jul 2014  
         


Examination
Staff
Mr R B    on 16 Jul 2014  
         


Examination
Appointments short waiting time nice surroundings
Mrs C H    on 11 Jul 2014  
         


Examination
Martin Southon is a good dentist and he responded and acted on the previous feedback I gave, which was impressive. He has always fixed any dental problems I have had.
Mr D E    on 10 Jul 2014  
         


Fillings
Friendly approachable staff - also very respectful.
Anonymous   on 08 Jul 2014  
         


Fillings
The standard has always been high. Cheerful reception and intelligent and skilfull treatment.
Mr R C    on 08 Jul 2014  
         


Examination
I have been coming here since 1987 and am very pleased with the service I have received over the years
Anonymous   on 07 Jul 2014  
         


Examination New Patient
Friendly, clean and very efficient.
Anonymous   on 07 Jul 2014  
         


Trouble
all staff are friendly and helpful and the treatment given always solves any problems
Miss S H    on 06 Jul 2014  
         


Trouble
Difficult to say - no complaints: I would say the ambience is above average. Parking convenient - outside the school run times! Wasn't charged for a carelessly missed appointment a couple of years ago - a perk for a long-standing customer?
Mr J K    on 04 Jul 2014  
         


Examination
I was able to book an appointment within 3 or 4 days from calling, with no waiting on the telephone.
Mr A G    on 03 Jul 2014  
         


Examination
Friendly dentist and helpful assistants
Mr C M    on 02 Jul 2014  
         


Fillings
Friendly service
Anonymous   on 01 Jul 2014  
         


Examination
My wife is so scared of dentists . But Karen is brilliant with Lynn .
Mr D B    on 01 Jul 2014  
         


Examination
Dr Chew and his team: excellent + friendly, efficient co-operative Reception.
Mr S T    on 01 Jul 2014  
         


Trouble
Martin Southon!
Mr H F    on 01 Jul 2014  
         


Examination
Always on time and friendly service.
Anonymous   on 30 Jun 2014  
         


Examination
Staff
Mr R M    on 28 Jun 2014  
         


Trouble
Convenient location for work and available parking places most of the day. The new improvements are great as well. It was time to modernise
Mr D G    on 28 Jun 2014  
         


Examination
It always seems to be able to give me an appointment that suits me. My dentist makes me feel at ease.
Mrs L B    on 26 Jun 2014  
         


Examination
The personal relationship with my dentist.
Miss J M    on 23 Jun 2014  
         


Trouble
easy to book an appointment and do their best to fit you in, in an emergency situation
Anonymous   on 19 Jun 2014  
         


Examination
Its proximity and service.
Mr S T    on 19 Jun 2014  
         


Fillings
friendly staff
Anonymous   on 16 Jun 2014  
         


Fillings
Expert dentist and just around the corner from home
Mr I A    on 15 Jun 2014  
         


Examination
My dentist
Mr S M    on 10 Jun 2014  
         


Fillings
Pictures. music, dentist.
Anonymous   on 03 Jun 2014  
         


Examination
Relaxed environment and confidence in my clinician
Mrs M I    on 29 May 2014  
         


Examination
Approachability.
Ms S L    on 28 May 2014  
         


Fillings
Friendly
Mrs L C    on 28 May 2014  
         


Recement Crown
Light, airy, friendly, helpful
Mrs P C    on 27 May 2014  
         


Examination
Honesty on what needs done.
Mr C B    on 24 May 2014  
         


Trouble
Very friendly and efficient(booked in at short notice).
Mrs B T    on 23 May 2014  
         


Trouble
-
Anonymous   on 22 May 2014  
         


Fillings
Friendly team!
Anonymous   on 20 May 2014  
         


Examination
Provides the service I need
Anonymous   on 20 May 2014  
         


Examination
being treated by someone I know very well and respect highly gives me great confidence to embark on the required course of treatment which I have delayed too long
Mr P L - e    on 16 May 2014  
         


Fillings
Ceiling TVs !!!
Mr H V d B    on 06 May 2014  
         


Examination
everyone is friendly and helpfull
Mrs W S    on 29 Apr 2014  
         


Examination
All round efficient and location convenient
Anonymous   on 25 Apr 2014  
         


Examination
My main reason for coming to the practice is my confidence in Martin as a dentist.
Mrs A D    on 24 Apr 2014  
         


Scale and Polish
The ability to get an appointment at short notice
Mr J Q    on 23 Apr 2014  
         


Examination
Nice and friendly
Miss A W    on 18 Apr 2014  
         


Examination
Happy, smiley staff
Anonymous   on 17 Apr 2014  
         


Examination
Friendly and professional
Anonymous   on 17 Apr 2014  
         


Examination
Martin Southen is able to explain treatment options well
Mr M J    on 17 Apr 2014  
         


Examination
Staff always very friendly. Can always get appointment when needed. Parking available outside the practice. Clean, bright and calm environment.
Mrs T D    on 16 Apr 2014  
         


Fillings
Quick and Fast!
Anonymous   on 14 Apr 2014  
         


Exam Scale & Polish
A very good modern surgery with receptive and professional staff. A relaxed atmosphere.
Mr M D    on 14 Apr 2014  
         


Fillings
Friendly keep patient well informed and comfortable during treatment
Mrs B P    on 11 Apr 2014  
         


Trouble
my doctor's experience
Anonymous   on 10 Apr 2014  
         


Examination
That you are improving your practice and your service. That you remember us.
Mrs H A    on 08 Apr 2014  
         


Examination
My dentist, Karen Ledbetter. She is amazing. I have been attending the practice for about 9 years and she has always been extremely professional and puts me at ease. I have already recommended the practice to friends.
Ms S B    on 06 Apr 2014  
         


Extraction
My dentist
Anonymous   on 05 Apr 2014  
         


Examination
Location
Anonymous   on 03 Apr 2014  
         


Examination
I am very confident in Martin's ability and very much like his warm welcome.
Mr M T    on 29 Mar 2014  
         


Examination
Friendly, professional, efficient.
Anonymous   on 26 Mar 2014  
         


Examination
pleasant, clean, friendly and professional.
Anonymous   on 22 Mar 2014  
         


Examination
Really like the new look and all the gadgets and gizmos, gives the impression of being at the cutting edge.
Mr C M    on 20 Mar 2014  
         


Scale and Polish
Friendliness and skill of the staff and having lots of facilities in the practice
Mr D R    on 15 Mar 2014  
         


Examination
nice and friendly
Anonymous   on 13 Mar 2014  
         


Examination
Having the clean and polish done straight away when you go for the check up.
Anonymous   on 11 Mar 2014  
         


Examination
My confidence in Martin and his staff.
Ms J T    on 07 Mar 2014  
         


Examination New Patient
Friendly dentist, staffa and reception.
Anonymous   on 07 Mar 2014  
         


Fillings
Dentist is great, makes you feel at ease, staff are friendly and can usually get an urgent appointment if necessary.
Anonymous   on 07 Mar 2014  
         


Examination
Receptionist very approachable. Got seen on time
Anonymous   on 07 Mar 2014  
         


Examination
Speed of being seen.
Mrs D D    on 04 Mar 2014  
         


Examination
Martin Southon is highly competent and friendly,
Anonymous   on 04 Mar 2014  
         


Trouble
More than one dentist. Close to our home.. Friendly to new customers and I think also to old ones.
Mr I A    on 04 Mar 2014  
         


Examination
The atmosphere and friendliness
Mrs G J    on 01 Mar 2014  
         


Trouble
Approachable and professional dentist (Martin)
Anonymous   on 27 Feb 2014  
         


Examination
all of the above
Ms S L    on 26 Feb 2014  
         


Examination
Proper care, just find too expensive on restricted pension. Have to have student lodgers to pay bill.
Mrs P M    on 26 Feb 2014  
         


Extraction
personal, individual service in pleasant surroundings
Anonymous   on 25 Feb 2014  
         


Examination
Friendly Comfortable Service
Miss A H    on 25 Feb 2014  
         


Examination
The team are friendly and relaxed
Dr C B    on 20 Feb 2014  
         


Examination
My dentist Karen who I have great confidence in and who has always looked after myself and my children with patience and care.
Mrs N D D    on 19 Feb 2014  
         


Examination New Patient
As a nervous patient I felt the Dentist was gentle and reassuring. She explained procedures in a calm and non alarming way, unlike my previous Dentist in a different city. I have full confidence in the procedures that she will carry out in the future and will happily sign my children up with her, as her manner is perfectly suited to family dentistry.
Anonymous   on 19 Feb 2014  
         


Examination
Close to home
Mr R M    on 18 Feb 2014  
         


Fillings
Excellent dental care
Mrs E J    on 14 Feb 2014  
         


Trouble
Professional and friendly. Have arranged appointments when I have wanted to be seen quickly.
Mrs P R    on 14 Feb 2014  
         


Examination
It's location and the friendly staff
Anonymous   on 14 Feb 2014  
         


Examination
Treatment and prices are explaned in detail.
Mr C L    on 13 Feb 2014  
         


Examination
Friendly
Mrs J N    on 08 Feb 2014  
         


Examination
Friendly people, highly competent treatment
Anonymous   on 08 Feb 2014  
         


Examination
It is always friendly , only when Mr.Hamill moans about my daughters brace snapping ,daughter comes out with long face.
Mr D B    on 06 Feb 2014  
         


Trouble
the excellent dentistry
Mr A P    on 04 Feb 2014  
         


Trouble
That my children enjoy visiting the dentist for their check ups
Mrs L C    on 03 Feb 2014  
         


Examination New Patient
Ease of use
Mrs C T    on 31 Jan 2014  
         


Examination
Clean and bright, appointments running on time or thereabouts
Mrs M H    on 29 Jan 2014  
         


Review
never have to wait long generally a good service
Mrs C H    on 24 Jan 2014  
         


Exam Scale & Polish
My dentist
Mrs C O    on 23 Jan 2014  
         


Examination
Friendly and helpful and there has been a recent investment to update the practice. I thought the new e-ray setup was good and enabled Karen to involve her patient more effectively.
Mr A C    on 23 Jan 2014  
         


Examination
very good approach with children
Anonymous   on 21 Jan 2014  
         


Examination
the friendly approachable people, timekeeping is good as well
Anonymous   on 21 Jan 2014  
         


Extraction
Supportive, understanding, patient, and not too preachy.
Mrs E C    on 21 Jan 2014  
         


Examination
Clean and fresh. Interested staff.
Anonymous   on 15 Jan 2014  
         


Examination
It's close by. It's easy to get appointments.
Mr D E    on 12 Jan 2014  
         


Examination
friendly
Anonymous   on 11 Jan 2014  
         


Examination New Patient
Extremely helpful and friendly practice !!! Everything was great. Especially the speed at which I was given an Appointment
Mr A G    on 09 Jan 2014  
         


Examination
Ability to get prompt appointment when necessary
Mr J Q    on 09 Jan 2014  
         


Examination
Martin is always on time and we trust him. He copes with our disabled daughter very well. The building revamp is impressive and very professional - well done. I miss the Escher poster though.
Anonymous   on 03 Jan 2014  
         


Examination
local
Anonymous   on 23 Dec 2013  
         


Trouble
Very friendly
Mrs S B    on 20 Dec 2013  
         


Fillings
Very warm and welcoming staff. Always looked after and the treatment is second to none.
Mr W O    on 12 Dec 2013  
         


Root Canal Treatment
Trustworthy
Anonymous   on 07 Dec 2013  
         


Examination
Confidence that I am receiving top quality treatment with a relaxed atmosphere
Anonymous   on 05 Dec 2013  
         


Trouble
As above.
Mr H W    on 05 Dec 2013  
         


Examination
The staff know you are are always friendly and helpful and make a trip to the dentist that much more bearable
Mrs T C    on 03 Dec 2013  
         


Fillings
Within walking distance. Friendly. Late evening and Saturday morning sessions.
Mrs L P    on 02 Dec 2013  
         


Examination
Friendly atmosphere, healthy surroundings and attention to detail
Anonymous   on 27 Nov 2013  
         


Examination
Have trust in the staff, friendly and approachable
Anonymous   on 26 Nov 2013  
         


Examination
Convenient and competent
Mr S T    on 25 Nov 2013  
         


Examination New Patient
Friendliness and professionalism. Clean environment.
Anonymous   on 19 Nov 2013  
         


Fillings
all staff are very good this is the best dental practice that I have been to
Anonymous   on 16 Nov 2013  
         


Trouble
Helpful and friendly, always able to accomodate an emergency if required.
Anonymous   on 11 Nov 2013  
         


Trouble
Everything
Miss J N    on 06 Nov 2013  
         


Examination New Patient
Location, availability of appointments, up-to date facility
Mr M P    on 04 Nov 2013  
         


Extraction Surgical
The staff. Polite, friendly, welcoming, professional, considerate and well presented.
Mr J H    on 24 Oct 2013  
         


Examination
staff are friendly and helpful
Anonymous   on 16 Sep 2013  
         


Examination
Continuity of dentist. A few years back, our dentist changed a few times, Mr Chew has been their quite sometime so you build up a trust.
Anonymous   on 11 Sep 2013  
         


Examination
Martins relaxed and welcoming manner.
Mrs B T    on 10 Sep 2013  
         


Trouble
Efficient friendly service
Anonymous   on 10 Sep 2013  
         


Fillings
It's friendly and professional manner.
Mrs A W    on 09 Sep 2013  
         


Examination
Finding a personable dentist who not only inspires confidence but also 'delivers the goods'.
Anonymous   on 22 Aug 2013  
         


Examination
Excellent service
Anonymous   on 22 Aug 2013  
         


Examination

Anonymous   on 15 Aug 2013  
         


Examination
friendly staff and appearence of practice very good
Anonymous   on 14 Aug 2013  
         


Scale and Polish
Martin Southon.....Very friendly and a great dentist
Mr P R    on 12 Aug 2013  
         


Examination
Prompt service
Anonymous   on 11 Aug 2013  
         


Examination New Patient
top marks for timekeeping and efficiency
Mr M W    on 06 Aug 2013  
         


Filling required.
Close to home. Can usually get an appointment quickly if emergency. Friendly staff.
Anonymous   on 07 Jun 2013  
         


Check up
Relaxed atmosphere + high level of customer care = very happy patient.
Mr S M    on 31 May 2013  
         


Check up
Friendliness & expertise of all the staff
Anonymous   on 10 May 2013  
         


Daughter's first check up with Martin
The friendly professionalism of Martin and all his staff makes his practise the dentist of choice for parents. My daughter was delighted with her experience with Martin and he clearly communicated with me on her healthcare and potential treatment strategy in a way which was both inclusive and supportive. Martin gives parents the confidence to smile and children the confidence to return.
Mrs S H    on 23 Apr 2013  
         


Check up
I thoroughly trust Martin.
Anonymous   on 01 Apr 2013  
         


Check up.
The calm,friendly atmosphere. And also interested in seeing the new look of the surgery and technology that is being introduced.
Mr G B    on 18 Mar 2013  
         


Tooth Reconstruction
They made me feel ar ease I'm a very nervous patient
Mrs T P    on 05 Mar 2013  
         


fillings, cleaning and check up
Confidence in my dentist and the treatment he provides.
Anonymous   on 04 Mar 2013  
         


Scale andclean
Excellent dental care and friendliness
Anonymous   on 05 Feb 2013  
         


check, scale and polish
Friendly dentist, informative and reception/nurses friendly. Convenient five minutes from home
Mr R B    on 19 Jan 2013  
         


Regular 6th Month Check
Time keeping is good though I always go for an early morning appointment so I do not know the state of play later in the day, whereas GP appointments can often run very late and the booking system leaves something to be desired in GP medical centres. Karen is always very friendly even at 9am.
Mr A C    on 16 Jan 2013  
         


Check up
It's local and friendly
Mrs D C    on 16 Jan 2013  
         


Lost filling replaced.
Friendly and make you feel at ease! Mr Chew explains everything he is going to do before he starts.
Mrs S B    on 13 Jan 2013  
         


n/a
Karen is always very friendly, explains everything very clearly and remembers details from one visit to the next.
Miss J M    on 20 Dec 2012  
         


Dental check
Very professional operation with superb quality of service
Mr P R    on 18 Dec 2012  
         


Martin Southon: A Fantastic Dentist
Martin and his team of professional staff put you instantly at your ease. Martin is efficient with impeccable professionalism and is true to his word: his treatments are painfree, effective and he runs on time and to time. The respect that he shows his patients is matched by the trust that they have in him. Would highly recommend Martin to anyone who leads busy lives and has teeth!
Mrs S H    on 30 Nov 2012  
         


routine
The staff are very accommodating efficent and friendly
Anonymous   on 27 Nov 2012